風險管理推動實務

Best Practices of Risk Management

高振山(Chen-Shan Kao) ； 楊曼君(Man-Chun Yang)

《研考雙月刊》 30卷2期 (2006/04) Pp. 25-36

https://doi.org/10.6978/YKSYK.200604.0025

摘要

政府部門可視同國內最大的企業組織，擁有最多的員工與最多的資源，而全體社會人民就是其股東，理應為全體股東謀求最大之福利，因此改變或調整其政策、旅行或服務方法等將會對整個國家人民影響深遠，故如何建立以國家為主的風險管理機制，如何將風險管理的概念與系統，融入現有政府部門的思考行為與管理動作模式中，以及如何有效透過其擁有的資源和強制力在合理運用的情況下有效地降低風險，就成為現代政府部門的重要課題。本文首先就推動風險管理整體架構建置之實務，提出以一個自然的循環圈來進行，透過持續不斷地溝通與改善，來建構整體的風險管理體系。文中並參考英國與加拿大之政府相關部會推行整合性風險管理多年後所提供之最佳或良好實務，文章最後歸納數項推動風險管理的成功要素，作為未來政府部會推動風險管理之參考。

關鍵字

風險 ； 風險管理 ； 最佳實務 ； 持欲改善

並列摘要

Government can be considered as the largest organization of a nation with most employees and resources where the society and civilians are its shareholders. Pursuing shareholders' maximum profits will be is its ultimate goal and hence changes of its policy, strategy, practice or service may involve some costly crises if it can not anticipate and manage risks better. As a result how government should think about risk and practical steps for managing it better and how to ensure that risk management is an integral part of all delivery plans seems to be quite straightforward and important. The paper proposes a risk management framework based on the ISO PCDA (Plan-Do-Check-Act) continuous improvement cycle with detail implementing strategy and steps. In additions, good and best practices derived from Canadian and United Kingdom government departments, private sectors, and other experts are provided and finally key successful elements of managing risk are concluded.

並列關鍵字

risk ； risk management ； best practice ； continuous improvement