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離島生態旅遊體驗經濟模式之研究以龜山島為例

Experience Economy Model for Island Ecotourism the Case of Turtle Island

摘要


富有體驗的生態環境是離島生態旅遊的重要資源之一,管理單位應首重瞭解遊客的參與體驗,因為遊客的體驗將影響其行為意圖。本研究運用Mehrabian andRussell(1974)提出刺激-個體-反應理論驗證遊客體驗、記憶與重遊意願、價格溢價之關係。本研究以龜山島為實證場域,於現地調查279位遊客。經結構方程模式分析發現:體驗會正向顯著影響其記憶,進而分別引發對目的地的重遊意願及樂意進行價格溢價的行為。最後依據研究結果提出生態旅遊體驗經濟行銷意涵與建議。

關鍵字

體驗經濟 記憶 價格溢價 忠誠度

並列摘要


An attractive experiential environment is an essential requirement for Island Ecotourism. Ecological attendees' experiences predict their future behavior, so need to be well understood by organizers. Based on the stimulus-organism-response theory of Mehrabian and Russell (1974), this study examines the impact of the experience economy on ecological attendees' memory, loyalty and price premium. Data are collected from site surveys completed by 279 attendees of Turtle Island. The research in this work employs structural equation modeling. Experience has a positive effect on memory, which consequently influences loyalty and price premium. Finally, this study discusses implications for marketing and management in the eco-tourism experience economy, and suggestions for future researches.

並列關鍵字

experience economy memory price premium loyalty

參考文獻


東北角暨宜蘭海岸國家風景區管理處 [Northeast and Yilan Coast National Scenic Area Administration] 2013。龜山島 [Gui shan dao; Turtle Island]。http://www.necoast-nsa.gov.tw/user/article.aspx?Lang=1&SNo=03000093 (擷取日期:2014.06.15)
蔡哲銘、吳朝榮 [Tsai, Z. M., and Z. R.Wu] 2011。臺灣東北海域水文概況 [Tai wan dong bei hai yu shui wen gai kuang; The northeastcoast of Taiwan Hydrology] 。http://highscope.ch.ntu.edu.tw/wordpress/?p=29757 (擷取日期:2014.06.15)
Adval, R.,Wyer, R. S.(1998).The role of narratives in consumer information process.Journal of Consumer Psychology.7(3),207-45.
Bagozzi, R. P.,Yi, Y.(1988).On the evaluation of structure equations models.Academic of Marketing Science.16(1),76-94.
Ballantyne, R.,Packer, Y.(2011).Using tourism free-choice learning experiences to promote environmentally sustainable behavior: The role of post-visit action resources.Environmental Education Research.17(2),201-15.

被引用紀錄


陳穎、陳政吉、王滿馨(2017)。從高齡者休閒運動觀點探討休閒農場的產銷策略嘉大體育健康休閒期刊16(3),93-104。https://doi.org/10.6169/NCYUJPEHR.16.3.07

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