企業內人力資源主管影響力之研究

Study on Influence Power of Human Resource Executives in Business Organizations

溫金豐(Jin-Feng Uen) ； 李坤(Kun Lee)

《企業管理學報》 63期 (2004/12) Pp. 159-186

摘要

這是一個實務取向的研究，主要探討組織中人力資源主管的影響力來源，及其可應用的影響策略。本研究主要透過「焦點團體訪談法」進行資料收集，藉由受訪人力資源主管的實務經驗，來討論企業內的人力資源主管，如何影響高階管理者、上司、同僚或部屬等的想法與行為，藉以獲得工作績效及組織認同。

關鍵字

人力資源主管 ； 影響力 ； 影響策略

並列摘要

This is a practical-oriented study to discuss the sources of influence power and the influence strategies of the human resource executives in organizations. We use the ”Focus Group Interviews” to collect data. Through work experiences of the interviewees, we discuss how they influence their bosses, supervisors, peers and subordinates to improve their performance and acquire recognition from others. This study suggests multiple models and various practices to explain how the HR executives can build good bases and sources of influence power, and how they can apply the influence strategies well to get power in the business organizations.

並列關鍵字

Human Resource Executive ； Influence Power ； Influence Strategy

參考文獻

Cialdini. R. B.(1993).Influence: The Psychology of Persuasion.NY:William Morrow and Company, Inc..

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Robbins, S.、李青芬、李雅婷、趙慕芬譯(2001)。Organizational Behavior。New Jersey:Prentice Hall International, Inc.。

歐素汝(2000)。焦點團體：理論與實務。台北:弘智文化事業有限公司。