看見萬華的協力作用力

Practice-Based Research on Community Collaboration in Wanhwa District of Taipei City

羅秀華(Rosa Shiow-Hwa Luo)

《社會政策與社會工作學刊》 17卷2期 (2013/12) Pp. 157-211

https://doi.org/10.6785/SPSW.201312_17(2).0004

摘要

臺灣社會工作二、三十年來的蓬勃發展中，福利服務部門的數量快速成長，此現象促動著不同服務部門之間的協力合作。本文針對北市萬華區內諸多的服務部門，如何透過平素的工作對話與分工合作，9年來共同形成「萬華社區協力聯盟」的聯合。研究者運用實務為本的研究取徑與行動研究方法，不間斷地參與協力行動，本文探析參與部門與參與能量之外，就聯合行動中的聯合送餐、志願服務、網站與福利地圖、以及連續6年的歲末踩街活動作一鋪陳。進而，在諸多部門的參與所發展而來的老人與兒少服務小協力，充分與各部門的服務內涵融合。本文所據以分析的協力運作機轉，是以協力聯盟發展合作方案，由社區團隊擔綱第一線的服務與關懷，福利部門則作為社區團隊的重要支撐。

關鍵字

福利部門 ； 社區團隊 ； 社區協力 ； 聯合行動

並列摘要

The rapid growth of both social work and welfare sectors in Taiwan is tremendous for the past thirty years. We social work practitioners are involved in collaboration, network and partnership with staff of other sectors. We had nine years' experience in implementing collaboration in Wanhwa area. The Lishin Charity Foundation initiated coordination for the project. Totally 2,361 persons participated in the project, and more than 120 times meetings were held. We collaborated on volunteers' learning courses and joint endeavors, website and facebook settings, and the year-end festival for publicity of social welfare services in Wanhwa for consecutive six years. We team members extended the collaboration towards the subgrouping for elders and youngsters via community care settings. It is a valuable practice in Taiwan to promote community collaboration with support from the local welfare service network. The community groups are responsible for the frontline care for those vulnerable people, and the welfare sectors give hands to the following referrals. This collaboration is helpful for community growth in welfare services.

並列關鍵字

welfare sectors ； community groups ； community collaboration ； action together

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