The Results of Student Ratings: Paper vs.Online

本研究主要是比較紙筆調查與網路調查對於「學生評鑑教師教學」結果的差異性。研究對象為九十學年度第一學期國立花蓮師範學院大學部所開設的624門課，包含一年級198（31.73%）門、二年級161（25.80%）、三年級146（23.40%）以及四年級119（19.07%）門。研究工具為「國立花蓮師範學院教學意見反映調查表」共包含四個層面：「準備與計畫」、「教材與內容」、「教法與技巧」、「作業與評鑑」。研究結果顯示在學生評鑑教師教學所有四個層面及總分，紙筆調查所得的結果都顯著的高於網路調查的結果。在所有的班級中，有573（91.8%）門課，紙筆調查的平均分數高於網路調查的結果。相對的，只有51（8.2%）門課，網路調查的結果高於紙筆調查的結果。研究結果顯示紙筆調查的方式比網路調查的方式，更容易讓學生給任課教師較高的評鑑分數。

關鍵字

學生評鑑教師教學；紙筆調查；網路調查

並列摘要

The purpose of this study was to compare the results of student ratings of their instructors via paper and online surveys. The sample consisted of students at 624 undergraduate courses at National Hualien Teachers College in the fall semester of 2001: 198 (31.73%) freshman courses, 161 (25.80%) sophomore courses, 146 (23.40%) junior courses, and 119 (19.07%) senior courses. The instrument was the Students' Rating of Instructors (SRI) form developed in 1995 at this college. The SRI form was composed of 13 questions rated on a 5-point Likert scale, ranging from ”strongly agree” (5 points) to ”strongly disagree” (1 point). These 13 items were clustered around four teaching factors: Preparation/Planning, Material/Content, Method/Skill, and Assignments/Examination. The scores on these four factors were added to give the total score (rating) for a faculty member.The paper scores are significantly higher than the online scores for all of the evaluation items. There are 573 (91.8%) courses for which the average total paper evaluation score is higher than the average total online evaluation score, but only 51 (8.2%) courses for which the average total online score is higher than the average total paper score. These results indicate that the majority of students in all courses give the instructors a higher score when they evaluate them using the more traditional method: sitting in the classroom and using paper forms.