國民小學教師組織承諾、心理資本對組織公民行為之影響－以知識分享為中介變項

The Influence of Elementary School Teachers' Organizational Commitmentand Psychological Capital to Organizational Citizenship Behavior: The Mediation of Knowledge Sharing

林志鈞(Chih-Jiun Lin) ； 邱美璇(Mei-Hsuan Chiu)

《明新學報》 43卷2期 (2019/07) Pp. 44-65

摘要

本研究旨在探討公立國小教師知識分享、組織承諾、心理資本對組織公民行為之影響，加以分析在不同個人背景變項下，各變項的差異情形，並驗證知識分享在組織承諾、心理資本及組織公民行為之中介效果。正式問卷依學校規模及教師數採分層抽樣，以106學年度服務於新北市公立國小教師為抽樣對象，發放450份調查問卷，共得422份有效問卷，有效問卷回收率為94%。以描述性統計分析、獨立樣本t檢定、單因子變異數分析、迴歸分析等方法，進行統計分析與資料彙整。研究結果發現：不同個人背景變項在知識分享、組織承諾、心理資本及組織公民行為有部分顯著差異；組織承諾分別對知識分享、組織公民行為具顯著正向影響；心理資本分別對知識分享、組織承諾及組織公民行為有顯著正向影響；知識分享對組織公民行為具顯著正向影響；國小教師知識分享、組織承諾、心理資本能有效預測組織公民行為，其中以組織承諾之努力意願預測力最佳；在中介效果檢驗中，知識分享在組織承諾、心理資本與組織公民行為有部分中介效果。

關鍵字

國小教師 ； 知識分享 ； 組織承諾 ； 心理資本 ； 組織公民行為

並列摘要

The purpose of this study was to explore the influence of teachers' knowledge sharing, organizational commitment and psychological capital to organizational citizenship behavior, while analyzing the differences of different demographic variables in all of them mentioned above. Furthermore, verify the mediating effect of knowledge sharing among organizational commitment, psychological capital and organizational citizenship behavior. The objects were teachers who teaching at public elementary school in New Taipei City. The study used stratified sampling based on the population of teachers and types of school. Total 450 questionnaires were distributed. And 422 valid questionnaires were retrieved with an effective response rate of 94%. The statistical methods included descriptive statistic, independent-samples t-test, one-way ANOVA and regression analysis. The major findings of this study were summarized as follows. The different demographic variables have partial significant differences in knowledge sharing, organizational commitment, psychological capital and organizational citizenship behavior. Organizational commitment has significant positive effect on knowledge sharing and organizational citizenship behavior. Psychological capital has significant positive effect on knowledge sharing, organizational commitment and organizational citizenship behavior. Knowledge sharing has significant positive effect on organizational citizenship behavior. Knowledge sharing, organizational commitment and psychological capital can effectively predict organizational citizenship behavior. Meanwhile, the ＂willingness to work hard＂ dimension of organizational commitment has best prediction. Regarding mediator effect, knowledge sharing has partial mediation among organizational commitment, psychological capital and organizational citizenship behavior.

並列關鍵字

elementary school teachers ； knowledge sharing ； organizational commitment ； psychological capital ； organizational citizenship behavior

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