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炫耀式打卡的殺傷力

The Destructive Power of Conspicuous Check-In

摘要


本研究的目的為探討臉書的炫耀式打卡是否會引起嫉妒,進而對打卡動態中出現之品牌產生影響。同時,以關係強度為干擾因子,觀察不同的關係強度對嫉妒的引發是否有不同影響。本研究結果顯示,炫耀性打卡僅會引發負面嫉妒。負面嫉妒則只對品牌聯想有負向的直接影響。此外,本研究也證實關係強度的確會干擾炫耀性打卡對品牌權益的影響。當關係強度強時,炫耀式打卡引起之負面嫉妒對品牌權益各構面皆無影響。當兩者間關係強度弱時,炫耀式打卡透過負面嫉妒對知覺品質有正面顯著間接影響,進而提升了品牌聯想。本研究最後提供實務建議。

關鍵字

品牌 打卡 臉書 嫉妒 關係強度

並列摘要


This research attempts to determine how Facebook check-in influences consumer perceptions of a brand shown on a Facebook post wall by using envy as a mediator. This research also investigates the moderating effects of tie strength. The results show that Facebook check-in affects malicious envy, which leads to negative brand associations. This research also identifies moderating effects of tie strength on a brand. When tie strength is strong, conspicuous check-in does not affect brand equity. When it is weak, check-in leads to positive brand associations via brand quality. Finally, this research offers practical suggestions.

並列關鍵字

brand check-in facebook envy tie strength

參考文獻


Loureiro, S. M. C. (2013). The effect of perceived benefits, trust, quality, brand awareness/associations and brand loyalty on Internet banking brand equity. International Journal of Electronic Commerce Studies, 4, 139-158. doi:10.7903/ijecs.1000
Aaker, D. A. (1992). The value of brand equity. Journal of Business Strategy, 13(4), 27-32. doi:10.1108/eb039503
Aaker, D. A. (1996). Measuring brand equity across products and markets. California Management Review, 38(3), 102-103. doi:10.2307/41165845
Anderson, E. W. (1998). Customer satisfaction and word of mouth. Journal of Service Research, 1, 5-17. doi:10.1177/109467059800100102
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16, 74-94. doi:10.1007/BF02723327

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