親密關係中精神暴力受害者求助正式體系的經驗探討

The Formal Help-Seeking Experience From the Victims of Psychological Violence in Intimate Relationship

林宜詩(Yi-Shih Lin)

指導教授 ： 沈瓊桃

國立臺灣大學/社會科學院/社會工作學研究所/碩士(2014年)

https://doi.org/10.6342/NTU.2014.02443

摘要

家庭暴力防治法對於親密暴力的定義，包括身體及精神暴力，而精神暴力的發生率高於肢體暴力，且精神暴力所帶來的傷害並不亞於肢體暴力。但是在實務上對於親密暴力防治，仍是著重於肢體暴力。單純受到精神暴力的受害者在向正式服務體系求助時，往往是充滿挫折。因此本研究從精神暴力受害者的角度出發，去瞭解精神暴力受害者的求助動機、求助經驗與感受。
本研究為質性研究取向，採用深度訪談法，訪談四位單純受到精神暴力且向正式服務體系求助的受害者（其中包括一位男性與三位女性）做為資料蒐集方式。研究呈現研究參與者的受暴樣態與影響、暴力因應方式、求助動機、求助正式服務體系的經驗與感受，及服務的影響或期待。
研究發現，研究參與者的受暴樣態主要為言語虐待與心理虐待。暴力因應方式可細分為六種：沒想過求助、維持關係、不敢求助、離開、向親友求助與向正式服務體系求助。而研究參與者求助正式服務體系的動機為想制止暴力、親友的勸說與鼓勵。在研究參與者對於服務的經驗與感受部分，包括警政體系、社會福利體系、司法體系、醫療體系與教育體系。在警政方面，研究參與者認為正負向經驗皆有；在社福體系方面，研究參與者多半認為服務是有幫助的；在司法體系方面，研究參與者多半感覺是被輕忽、質疑的；在醫療體系方面，研究參與者認為服務被動，且只提供藥物的治療；在教育體系方面，研究參與者認為有抒發的對象很好。本研究亦發現，有三位研究參與者是在接受服務後，才意識到自己受到精神暴力。根據研究結果，研究者提出實務建議與未來研究建議。

關鍵字

精神暴力 ； 求助經驗 ； 家暴防治網絡 ； 親密伴侶暴力 ； 質性研究

並列摘要

The definition of intimate partner violence from Domestic Violence Prevention Act includes physical and psychological violence. The prevalence and intervention of psychological violence is higher than physical violence, and the impact caused by psychological violence is not less than physical violence. However, the prevention of intimate violence still focuses on physical violence in practice. When the victims of psychological violence seek help from formal service systems, they often experience a lot of frustrations. Therefore, the aim of this study is to understand their motivation, experiences, and feelings in the help-seeking processes from the perspective of the victims of psychological violence.
The research adopted qualitative research approach to analyze the data obtained from in-depth interviews with 4 victims suffering from psychological violence and seeking help from formal service systems ( one is male, and the others are female). The research results indicated participants’ subjective experiences, including the types of violence experienced, effects, coping strategies, as well as their motivation, experiences, and the feelings in the help-seeking process, and then presented the effects and their expectations for the formal service system.
The research results showed that participants mainly suffered from verbal and mental abuse. Their coping strategies could be divided into six forms: do not think about help-seeking, maintain relationship, afraid of seek help, leave the perpetrator, seek relatives and friends for help and seek help from formal service systems. The motivation for seeking formal service systems were to stop violence or to be persuaded by relatives and friends. As for the formal service systems, participants had sought help from the police system, the social welfare system, the legal system, the medical system, and the education system. In the police system, participants had positive and negative experiences. In social welfare system, most participants thought the services were useful. In the legal system, most participants felt that they were neglected or even questioned. In the medical system, a participant thought the service was passive and only provided medical treatment. In the education system, a participant considered having someone to talk with was great. Furthermore, this study also found that three participants didn’t know that they suffered from the psychological violence until accepting services. Finally, based on the analysis, the author draws some suggestions for practice and research.

並列關鍵字

Psychological violence ； Help-seeking experience ； Network of domestic violence prevention ； Intimate partner violence ； Qualitative research

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