台灣量販店產業採購人員特質之研究

The Traits For Purchaser Of Hypermarket Industry in Taiwan

楊儀(Yi Yang)

指導教授 ： 蔡進丁

淡江大學/管理學院/管理科學研究所企業經營碩士在職專班/碩士(2005年)

https://doi.org/10.6846/TKU.2005.00026

摘要

量販店採購人員主要任務，為遴選「最佳的供應商」議約「最好的供貨條件」「最低的進貨價格」及採買「最適切的商品」， 因此量販店經營的成功與否採購人員是否妥善發揮其最大之功效則為最大之影響因素。筆者於台灣量販產業任職已逾14個年頭，歷經採購主任、採購襄理、店長及總公司採購部門主管，採購資歷約8年深感採購人員之良窳對量販店之營運有很大之影響； 因此本研究希望藉由文獻探討與問卷調查的方式針對目前各量販店採購人員作調查，以得出身為量販店採購人員應具備之理想人格特質，避免使採購人員淪為供應商之附庸。
研究結果顯示：（一）量販店理想採購人員之五大特質分別為：採取主動、商品企劃力、自律、自信及獲得信任（二）量販店最佳採購人員之五大特質分別為：談判力、商品企劃力、溝通能力、正直誠實及採取主動（三）比較量販店理想採購人員與最佳採購人員五大特質之差異：（1.）相同之特質為：採取主動與商品企劃力（2.）不同的特質為：自律、自信、獲得信任、溝通能力、正直誠實及談判力（3.）經比較結果顯示：量販店理想採購人員特質較著重在個人屬性之構面，而量販店最佳採購人員特質較著重在個人知識與技能之構面
（四）量販店理想採購人員特質是可以經由自我管理能力之強化、教育訓練、管理制度及獎勵制度等方式之調整使其改變達成。

關鍵字

量販店 ； 採購人員 ； 特質

並列摘要

The primary jobs for a purchaser of a hypermarket are “the best purveyor”, negotiating “the best deal”, ‘the lowest purchasing price” and buying “the most appropriate merchandise”. Therefore, one of the major factors that plays an important role in the success of a hypermarket is effective of purchasers. The writer has been working in the hypermarket industry for more than 14 years as the purchase, director, purchaser section chief, shop manager, and chief purchase director at our headquarters. With eight years of experience as a buyer, I believe that effectiveness of a purchase is crucial to hypermarkets. Therefore this research attempts to investigate present purchasers by means of literature review and questionnaires to track down the ideal traits of a purchase and prevent purchases from turning into mere appendages to hypermarkets.

The result of this research suggests that: A. Five major traits for an ideal purchaser are aggressiveness, project planning ability, discipline, confidence, and trustworthiness. B. Five major traits for a best purchaser are negotiating ability, project planning ability, communicating skills, integrity, and aggressiveness. C. The differences between an ideal purchaser and a best purchaser for hypermarkets are as follows—1. Same traits include aggressiveness and project planning ability. 2. Different traits include discipline, confidence, and trustworthiness, communicating ability, integrity and negotiating ability. 3. The result of comparison suggests: the traits for an ideal purchaser for hypermarkets tend to be more relevant to personal characteristics, and the traits for a best purchaser for hypermarkets tend to focus more on personal knowledge and skills. D. Traits for an ideal purchaser for hypermarkets can be developed by better self-management, educational training, management system, and awarding system.

並列關鍵字

hypermarket ； purchaser ； trait

參考文獻

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