臺北市高中職學校校園危機管理之研究—以校安中心運作為例

A Study of Crisis Management on Campus in Taipei Senior High School—An Example of Campus Security Center Operation

陳崇儀(Chung-Yi Chen)

指導教授 ： 林騰蛟

國立臺北科技大學/人文與科學學院/技術及職業教育研究所/碩士(2007年)

https://doi.org/10.6841/NTUT.2007.00103

摘要

本研究旨在探討臺北市高中職學校校園危機管理之運作現況及校安中心在校園危機管理運作的情形，並瞭解學校在校安中心運作時所面臨之問題及原因。據此提出研究結果與建議，以提供教育行政機關、高中職學校辦理校園危機管理及校安中心運作事項之參考。
本研究方式採文獻分析和問卷調查、訪談等方法為主。首先，透過理論分析，探討校園危機管理的理論背景、內涵、階段運作模式及校安中心運作相關規定；其次，根據文獻探討的結果，編製「臺北市高中職學校校園危機管理調查問卷」，藉以瞭解學校在校園危機管理的情形及校安中心運作的功能。最後根據研究發現，提出具體建議事項。
本研究調查對象以九十五學年度臺北市政府教育局所屬公、私立高中職67所學校校長或主任、教師(官)兼組長、軍訓主管及一般教官等為研究對象，每校發出5份，共發出335份，回收329份，有效問卷323份，有效回收率96.4％。並將所得資料以SPSS for Windows 10.07 統計套裝軟體進行分析，透過平均數、百分比、t考驗、單因子變異數分析、Scheffe`事後比較等統計方法，綜合歸納主要結論如下：
一、臺北市高中職學校在校園危機管理的各階段均能重視且認真執行，其中以危機的控制及處理階段的執行效能最高。在校安中心的各階段也均能重視且認真執行，其中以整備之預防準備作為的執行功能最高。
二、不同職務、學歷、年齡及服務年資變項的學校及教育人員在校園危機的辨識及評估階段之執行情形有顯著差異。
三、不同職務、學歷、年齡及服務年資變項的學校及教育人員在校園危機的預防及準備階段之執行情形有顯著差異。
四、不同職務、年齡及服務年資變項的學校及教育人員在校園危機的控制及處理階段之執行情形有顯著差異。
五、不同職務、年齡及服務年資變項的學校及教育人員在校園危機的復原及輔導階段之執行情形有顯著差異。
六、不同職務、年齡及服務年資變項的學校及教育人員在校園危機的學習及修正階段之執行情形有顯著差異。
七、不同職務、年齡變項的學校及教育人員在校安中心的減災之偵測評估作為階段之執行情形有顯著差異。
八、不同學校類別、職務、學歷、年齡及服務年資變項的學校及教育人員在校安中心的整備之預防準備作為階段之執行情形有顯著差異。
九、不同學校類別、職務、學歷、年齡及服務年資變項的學校及教育人員在校安中心的應變之處理管制作為階段之執行情形有顯著差異。
十、不同職務、學歷、年齡及服務年資變項的學校及教育人員在校安中心的復原之安置輔導作為階段之執行情形有顯著差異。
根據前述的研究結論，對教育行政機關、高中職學校及未來研究提出具體建議。

關鍵字

危機管理 ； 校園危機 ； 校園危機管理 ； 校安中心

並列摘要

This research centers on discussion of the present situation of campus crisis operation and the operation situation of campus security center of Taipei senior high schools. Provide the education executives and senior high schools with advices by understanding the problems and reasons that the campus security center will face.
These research adapts literature analysis and questionnaire survey, interview. First, by theoretical analysis, discusses the campus crisis management the theory background. Next, according to the literature discussion result, the edit "questionnaire of campus crisis management in Taipei senior high schools ". in this way, to understands the school in the campus crisis management and provide some advices.
This case interview are mainly principal, chief, teachers, chief of military training and military training of 67 schools, sends out 5 to each school, total 335, recycles 329, validly questionnaire 323,valid returns-ratio 96.4%. the data were analyzed by SPSS for Windows 10.07. With the average, percentage, variation analysis, and Scheffe calculus. The followings are the conclusions:
1. The Taipei senior high school can take also earnest executing in the campus crisis management. The highest executives efficiency are crisis control and dealing phase.
2. There are obvious differences of evaluation and executive situation among different duty, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
3. There are obvious differences of crisis prevention and preparation of executive situation among different schools, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
4. There are obvious differences of campus crisis control and dealing phase situation among different schools, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
5. There are obvious differences of campus crisis recovery and counseling phase among different schools, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
6. There are obvious differences of campus crisis study and adjusting among different schools, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
7. There are obvious differences of evaluation of predicting damage control among different schools, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
8. There are obvious differences of preparation and prevention for campus security among different schools, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
9. There are obvious differences of dealing crisis among different duty, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
10. There are obvious differences of recovery of campus crisis centers among different duty, the school record, the age and the service period of service variation and educates the personnel to recognize and the appraisal phase at the campus crisis.
According to the result, provide education executives and senior high schools with solid advices.

並列關鍵字

crisis management ； campus crisis ； campus crisis management ； campus security center

參考文獻

王垠（2000）。談校園危機管理。高中教育雙月刊，15，20-23。

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