人力資源管理之效能與組織智慧資本關係之探討

The Relationship Between the Effectiveness of Human Resource Management and Intellectual Capital

蘇盈方(Ying-Fang Su)

指導教授 ： 郭敏珣

元智大學/管理學院/企業管理學系/碩士(2004年)

摘要

本研究主要目的在於探討策略性人力資源管理效能、技術性人力資源管理效能、人力資本、組織資本、及關係資本等五構面間之影響關係，釐清各種不同功能之人力資源管理活動之影響力為何，並進一步探討該兩種不同功能之人力資源管理效能之中介效果。鑒於國內目前對於人力資源管理效能以及智慧資本間之關聯性較缺乏實證研究，本研究針對不同產業別、員工人數、在台成立年數及近三年資本額之組織，以隨機及分層抽樣之問卷調查方式，對於各組織之人力資源主管施測，共回收有效樣本數115份。經迴歸分析結果發現，策略性人力資源管理效能對於技術性人力資源管理效能有顯著正面影響效果，特別是人力資源策略規劃之活動；而技術性人力資源管理對人力資本有顯著正面提升效果，特別是安全與衛生、教育訓練兩項活動。組織資本對於策略性人力資源管理效能有顯著正面影響效果，另外組織資本對於技術性人力資源管理效能之增進，乃是透過策略性人力資源管理效能之中介效果；而策略性人力資源管理活動對於人力資本之增進，乃是透過技術性人力資源管理效能之中介效果。對主管的建議是應多加強人力資本之觀念及策略性人力資源管理活動之效能，以輪調制度或升遷制度積極為員工規劃個人生涯發展，並結合員工生涯發展及教育訓練活動，導入人力資源管理系統，以長遠人力資本投資的眼光來規劃人力資源管理活動。

關鍵字

策略性人力資源管理效能 ； 技術性人力資源管理效能 ； 智慧資本

並列摘要

The purpose of this study is to testify the relationship between five constructs：strategic HRM effectiveness、technical HRM effectivenss、human capital、organizational capital and relationship capital，and to clarify the effects of each HRM activities with different function. The study further discusses the mediating role of strategic and technical HRM effectiveness. Due to the lack of empirical studies of the relationship between HRME and intellectual capital in Taiwan, this study will investigate the highest ranking executives of HR departments across different industuries、number of employees、years of existence、and volume of capital in recent 3 years by random and systematic sampling. Valid samples are 115. The regression anlysis results are： Strategic HRM effectiveness can increase technical HRM effectiveness，especially strategic human resources planning；technical HRM effectiveness can increase the quality of human capital, especially safety and health、employee education and training. Organizational capital can increase strategic HRM effectiveness. In addition, strategic HRM effectivenss will mediate the relationship between organizational capital and technical HRM effectiveness； technical HRM effectiveness will mediate the relationship between strategic HRM effectiveness and human capital. Suggestions for managers are to develop the concept of human resource capital and improve strategic HRM effectiveness, develop personal career development aggressively for employees by job rotation or promotion system, combine career development and employee education and training, establish electronic HRM system, and plan HRM activities with long-term human capital investment perspective.

並列關鍵字

strategic HRM effectiveness ； technical HRM effectiveness ； intellectual capital