- 學位論文
在臺外籍勞工海外適應、社會支持與工作滿意度關係之研究－職家衝突為干擾變數
A Study of the Relationships among Overseas Adjustment,Social Support and Job Satisfaction in Foreign Labors:The Moderation of Work-Family Conflict
摘要
由於資訊科技發展日新月異，加上自由貿易協議的推波助瀾，加速全球在技術、生產、人才與資本的跨境流動性。加上各國的產業結構不盡相同，經濟發展速度有異，在本國人力資源供應不足的情況下，必然需要引進外籍勞工，以維持產業的持續發展。依據勞動部統計指出，我國對外籍勞工的需求有增無減，其中以製造業為最高，佔95.4%。 過去的研究偏重在管理、工作條件、海外適應以及人權等議題，而職家衝突的因素鮮少列入外籍勞工研究。然而，這些來臺灣從事高勞力工作的外籍人士，並非都是單身，因此探討外籍勞工相關議題時，必須納入職家衝突的因素，才能獲得更完整的資料。本研究以嘉義地區製造業外籍勞工為研究對象，探討外籍勞工之社會支持、海外適應及工作滿意度之間的情形，並以職家衝突為干擾變項。 研究結果發現，(1)社會支持對海外適應有顯著正向影響。(2)社會支持對工作滿意度有顯著正向影響。(3)海外適應對工作滿意度有顯著正向影響。(4)海外適應在社會支持與工作滿意度之間具有部分中介效果。(5)職家衝突在海外適應與工作滿意度之間具有干擾效果。本研究為臺灣外籍勞工相關研究增加更多研究的空間及相關文獻，並據此對企業界提供若干建議，以提升勞資關係，營造和諧互利的雙贏關係。
並列摘要
The development of information technology and the wave of Free Trade Agreement accelerate the cross-border mobility of technology, production, talents, and capitals in the world. Moreover, distinct industrial structure results in different economic development speed in various countries. Under inadequate supply of domestic human resources, the introduction of foreign workers to maintain the constant development of industries is inevitable. According to the statistics of Ministry of Labor, domestic demands for foreign workers is increasing, where manufacturing industry reveals the highest demands, about 95.4%. Past research stressed on management, working conditions, overseas adjustment, and human rights, while the factors in work-family conflict were seldom considered in the research on foreign workers. Nevertheless, not all such high-labor foreigner workers are single. When discussing foreign worker related issues, the factors in work-family conflict should be taken into account in order to acquire more complete data. Having foreign workers in manufacturing industry in Chiayi areas be the research subjects, this study intends to discuss the social support, overseas adjustment, and job satisfaction of foreign workers, with work-family conflict as the moderator. The research findings are concluded as following. (1) Social support presents significantly positive effects on overseas adjustment. (2) Social support shows remarkably positive effects on job satisfaction. (3) Overseas adjustment reveals notably positive effects on job satisfaction. (4) Overseas adjustment appears partially mediation between social support and job satisfaction. (5) Work-family conflict presents moderation between overseas adjustment and job satisfaction. This study enhances more research space and relevant literatures for studies on foreign workers in Taiwan. Accordingly, several suggestions are proposed for enterprises promoting labor relations and creating harmonious and mutually beneficial win-win relationship.