非營利組織經營與管理模式之研究－以中國青年和平團為例

The not-for-profit organization management and the research of management- take the Chinese youth peace corps as an example

陳大德(Da Der Chen)

指導教授 ： 黃城

國立臺灣師範大學/教育學院/政治學研究所在職進修碩士班/碩士(2005年)

摘要

本研究主要是以歷史文獻資料與「中國青年和平團」的實務經驗，就非營利「組織經營」方面，於「財務」、「法源」和「服務」三大面向的困境做深入探討。
而在「管理模式」面向，本研究對於青年和平團在進行社會服務時，建議以提供專業的服務與品質，加強社會服務成效，和提昇青年和平團的成員與志工們的專業素養，作為整體的「專業整合」。並將整體重點放在最主要及最明顯的影響力都在組織的管理階級上，於決策面的決定性，即「菁英主義」的理念與實務的分析。最後再以青年和平團目前在非營利組織的以「策略聯盟」管理模式，來做實際操控面的探討。
本研究發現，青年和平團有易於產生「無專業性訴求」的缺點；因此，就服務導向而言，既然青年和平團服務對象必須針對青年的需求，來對症下藥，是為目前急需調整的方向。另外，期待青年和平團成為社區整合的成功案例，以「社區」為單位是比較良好的組織動員模式；藉此社區分工的實施，也可以屏除政治色彩、族群問題的產生。
而本研究結果，有下列三點之意見整合－
1. 未來非營利組織發展，必然與「網路科技結合」，是為新的經營策略方式觀點；因此，建議青年和平團整合現有的以及建立起屬於自己的網路資源。
2. 非營利組織要「解決財物經費困窘」的問題，必須接受新興的募款管道為「網際網路」；因此，建議青年和平團要做募款方式的整合與調整。
3. 非營利組織「未來的發展」，在政府方面，要積極輔導民間非營利團體的轉型；因此，建議青年和平團應內化於將志工資源整合與制度化，並積極開發新的服務工作，全力朝向組織的永續經營目標邁進。

關鍵字

組織經營 ； 管理模式 ； 專業整合 ； 菁英主義 ； 策略聯盟

並列摘要

This research mainly with actual situation experience of the history cultural heritage data and"the Chinese youth peace corps", for not-for-profit"organization management" aspect, in"finance", "legal source" and"service" three face to greatly of the dilemma does a thorough study.
And faces to in "management style", this research suggests while carrying on social service to the youth peace corps with provide profession of the service and quality, strengthen the social service result, with promote the youth peace regiment of the professional cultivated manners of the member and the volunteer workers, be whole"the profession integrates".Also put whole point in the most main and the most obvious influences all on the built-up management class, face in the decision of decisive, namely the principle of"the elite doctrine" and the analysis of the actual situation.End again with the youth peace corps currently at not-for-profit organization of with"strategic alliance" management style, do the study that the actual operation faces.
This research finds that the youth peace corps has already been easy to defect of generating"without professional sex claim";Therefore, serve the direction and speech, since the youth peace corps service object has to be aimed at the need of the youth, come prescribe medicine for specific ailment, is for need tune urgently currently of direction.Besides, the expectation youth peace corps becomes the successful case example of the community integration, take"community" as unit is a better organization to mobilize mode;Can also remove the creation of the political color, the ethnicity problem by the implementation of this community division of labour.
And this research is as a result, there is the opinion integration of following –
1. The not-for-profit organization will develop in the future, inevitable with"the networ science and technology combines", is is new management strategy method standpoint;Therefore suggest the youth peace corps integrates existing of and create to rise to belong to own networ resource.
2. The not-for-profit organization wants the problem of"resolve the wealth and properties budget in distress", have to accept to raise money the piping as"internet" newly arisenly;Therefore suggest the youth peace corps wants to do the integration and the tune of raising money the mode.
3. Not-for-profit organization"future development", want actively a transformation of guiding the civil and not-for-profit group at the government aspect;Therefore suggest the youth peace corps should inside turn in volunteer worker the resource integrates and systemize, and develops a new service work actively, with all strength toward built-up of the everlasting target of the management moves forward.

並列關鍵字

Organization management ； management style ； elite doctrine ； strategic alliance ； profession integration