供應鏈管理(SCM)之議題,近年來廣為業界所討論,過去商場上之競爭力取決於企業組織體制是否完善,但在現今全球化市場競爭中,決定勝敗的關鍵因素,卻是比較誰的供應鏈體系較為快速確實。供應鏈中最頻繁且重要的環節莫過於採購活動,企業除了成本競爭優勢考量外,必須有效地運用供應商管理來降低採購風險,以提升製程能力與績效。 因此,本研究以MS上市公司-採購部門為例,整合平衡計分卡(BSC)與重要-表現程度分析(IPA)法為策略手法,依交期、品質、成本、與配合度等因素外,並根據案例公司實際需求,納入二項新評估要點「依存度」和「績效檢討與稽核」,經由此六大構面建構新的策略性供應商遴選模式,同時透過戴明循環(PDCA)持續性改善。藉由本研究的實證結果,於案例公司採購部門明顯地發揮供應商策略管理綜效。
Issues of Supply Chain Management (SCM) were widely discussed by industry in recent years. An increase market competition was decided on it was perfect that enterprise organization system in the past. Nowadays, globalization market competition determines the key factor of the victory or defeat, but whose supply chain system was actually compares to be fast truly. The most important and frequent process of supply chain is purchasing activity. It is very important to reduce the cost of purchase risks with supplier management. Therefore, this research take the purchase department of MS company as an example, integrating the Balanced Scorecared and Important-Performance Analysis as strategic methodology, in accordance with six supplier evaluation criteria of delivery date, quality, cost, degree of adaptability, dependency and performance appraisal satisfaction, constructs a new supplier selection model with PDCA . As a matter of fact, It is meaningful because the case company display the supplier selection management result obviously.