組織的數位學習模式與策略之探討

The study of organizational e-learning model and strategy.

李信鋐(Hsin-Hong Lee)

指導教授 ： 薛義誠

國立中央大學/管理學院/企業管理學系/碩士(2006年)

摘要

隨著科技日新月異，數位學習漸漸成為大家所熟知的學習方式，本研究的目的是利用SWOT分析法，找出組織發展數位學習之策略。
本研究首先利用數位學習系統架構、與傳統學習差異、特色及優缺點，並參考其他學者所建構數位學習相關模式，發展出適合組織數位學習的模式，建立本研究中適合組織發展數位學習的模式，得知影響組織數位學習有學習工具、使用者、實施之組織、外部環境及政府態度，並根據該模式找出數位學習之內外部構面，其中內部構面包括硬體設備、教學內容、使用者、財務及組織五個構面；而外部構面則包括了外部環境及政府政策兩個構面。
本研究根據國內外期刊、網站、論文及相關計畫書，利用質性方法中之文獻分析法及比較分析法找出各構面之要素，共計43個，再根據其優劣得失分成優勢、劣勢、機會及威脅四種，接著判斷要素之間關係整理成相互作用矩陣，將多個關係較接近之要素組合成策略，依照策略類型可以區分成SO策略、ST策略、WO策略及WT策略四種。其中SO策略為核心策略，在核心策略，組織應積極導入數位學習，並發展硬體與軟體相關事務;另外三種策略為輔助策略，主要說明組織與學習者皆須改變心態、迎接數位學習，並溢注資金助其發展。組織應將核心策略與輔助策略做最好的搭配，並做全盤性之考量，進而做出最有利的判斷。
本研究盼能建立適合組織數位學習相關模式，使組織可以評斷組織本身在數位學習上所欠缺的部份。同時提出數位學習相關策略，使有意願導入數位學習之組織有具體實施方向。

關鍵字

數位學習 ； 策略 ； SWOT分析法 ； 模式

並列摘要

Accompanying with the technology changes quickly nowadays, e-learning becomes a learning way that everyone knows gradually. The purpose of this study is using SWOT analysis to find the strategy that organizations take to develop e-learning.
In this research, I use e-learning system structure, the difference between e-learning and traditional learning, the feature ,advantage and disadvantage of e-learning. In addition to this , I refer some models that other scholars build. According to these information, I build a model that organizations can take to develop e-learning. This model tells what influences e-learning of organizations are learning tools, users, the organization, external environment and the attitude of the government. We can find some internal and external constructions of e-learning. The internal constructions include hardware construction, teaching content construction, user construction, financial construction and organizational construction. External constructions include external environment construction and government policy construction.
This research refers to the domestic and foreign journals, the websites, the disquisitions and relative projects. I use document analysis method and comparison analysis method of qualitative analysis method to find relative factors of the constructions, and sort out them to strength, weakness, opportunity and threat. There are forty three factors in total. The next step is making a correlation matrix by judging the nexus between the factors. I combine some similar factors to be the strategies. The strategies can separate into four kinds: SO strategies, ST strategies, WO strategies and WT strategies. SO strategies which tell us the organizations should lead-in e-learning and develop something about hardware and software are core strategies. The other three kinds belong to adjuvant strategies which tell us the leader and learner should change their mindset and grad to accept e-learning. Organization should also spend some money to support it. In a word, the organization should take core strategies and adjuvant strategies to be best collocation, and do overall consideration to make the best judgment.
This research hopes to build the e-learning relative model that is usable to the organizations. The organization can realize what they really short on. By the way, I also advance some e-learning relative strategies, and hope it can afford a concrete direction for an organization that is willing to lead-in e-learning.

並列關鍵字

e-learning ； SWOT analysis method ； strategy ； model

參考文獻

中文