阻力或助力--探討教師面對校外壓力團體之經驗與因應之道

Help or Hinder? A study on Stress Encounters of teachers with Off-campus Pressure Groups and their Coping Strategies

郭淑惠(Kuo Shu Hui)

指導教授 ： 許華孚

國立中正大學/教育學院/犯罪防治學系/碩士(2016年)

摘要

阻力或助力
－－探討教師面對校外壓力團體之經驗與因應之道
摘要
隨著台灣政經情勢驟變、資訊網絡開放的影響，校園環境不再是自絕於外的象牙塔，而教師除了面對教育體制、教學方法的變革外，面對如媒體、地方民代、家長、社團等外部團體的壓力也愈形沈重，這不但衝擊到原本「尊師重道」的價值觀，也對教育工作者角色的拿捏產生莫大的疑慮，而面臨層出不窮的問題，在教育現場的第一線人員有著何種的心理周折與因應之道，是本研究的重心。如何兼顧教育本質與法律界線，在「情」「理」之間調和運作，攸關校園的和諧與穩定， 這也成為每一位教育工作者的當務之需。
校外的壓力團體往往藉由掌握話語權或權力以遂其目的，而這種「壓力」會演變為為進步的「阻力」或「助力」則福禍難料。若是主其事者不想解決問題，而只想解決「提出問題的人」，那要求誠實面對問題並解決爭議無異緣木求魚。
本研究透過質性研究的方式，實地對研究個案進行調查，並選定六位相關人士進行訪談；受訪對象以在嘉義縣市國中任教二十年以上的教師，並以曾兼任行政職務者，包含校長、各處室主任、組長等為研究對象。
研究發現包括：（一）教師面對壓力時其所認知的教育理念與價值。（二）教師的論述與溝通能力的重要性。（三）多元的壓力團體導致教育問題複雜化。（四）現今教育政策的調整變動頻仍，造成校方(教師)與家長團體溝通之困擾，政策的制定需多傾聽基層教師與家長、相關社會團體的意見。

關鍵字：壓力、壓力團體、溝通、校園

關鍵字

校園 ； 溝通 ； 壓力團體 ； 壓力

並列摘要

Help or Hinder?
A study on Stress Encounters of teachers with Off-campus Pressure Groups and their Coping Strategies

ABSTRACT
With the abrupt economic and political change as well as the effect of the Network openness in Taiwan, the campus environment has been no longer ivory-towered. In addition to carrying out reforms of the education system and teaching methods, school teachers make more and more efforts to deal with off-campus pressure groups such as the media, local representatives, parents and the community. This impacts the original value of respecting teachers and doubts how appropriate the role of educators is supposed to be, which brings about a series of problems to educational settings. Thus, this study focuses on how school teachers handle stress encounters with off-campus pressure groups. It is a top priority for every educator to maintain harmony and stability on campus by striking a balance between educational principles and legal actions.

In order to achieve goals, off-campus pressure groups tend to exploit the right to speak or the power when getting involved in a certain issue of education, causing stress on school teachers. It is seriously argued that the stress from these groups helps or hinders the progress in education. Solutions to the issue are impossible to seek if the attention is paid to the individuals of an off-campus pressure group instead of the problem itself.

This study, being a project of qualitative research, investigates the cases, in which six chosen participants are interviewed. It targets the junior high school teachers with over twenty years of teaching experience in Chiayi City and County who also have experience of being a school administrator such as a principal, a director, or a leader.
The findings of the study are addressed as follows:
1. The educational philosophy and values of teachers under pressure.
2. The importance of communication skills for teachers.
3. The complication of educational problems due to diverse pressure groups.
4. Adjustments for the current education policy are made frequently, which results in gaps of communication between schools and parents. The government needs to listen more to teachers, parents and other related groups.

Key words : Stress, Pressure Group,Communication,Campus

並列關鍵字

Pressure group ； Stress ； Communication

參考文獻

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