工作特性與工作滿意對工作績效度之分析-以海軍為例

A Study on the Related Factors of National Army 's Job Characteristics- Take the Navy as an example

莊良人(Ling-Ren Chuang)

指導教授 ： 蕭宏金 ； 葉上葆

義守大學/管理學院/公共政策與管理學系/碩士(2017年)

摘要

國軍部隊是一個層級職務明確、具高度服從與專業技術分工的特殊組織，其設立之意義，乃在平時能為一個隨時準備因應外在威脅的運作體系，藉由持續性的後勤整補及武器裝備更新與系統提升，精進組織工作效率，與有綿密計畫的訓練，期使人員、組織與武器裝備等各項可用的資源，足以得到運用最佳方式的結合，戰時方能運用戰略、戰術、戰法等形式動用可能資源，以贏得戰場上勝利。
不論科學如何發達進步，思想如何正確，都必須仰賴建全的組織，而組織也都有它一套行事依據和規範，如何運用組織文化創造佳績，實乃現今企業主管所要面臨的挑戰，雖然國軍各單位工作特性與一般工商產業工作性質大為不同，但為了讓每位官士兵能從工作訓練中學會各項戰技、戰術、戰法，以及責任心與榮譽感，並激發其戰場戰鬥意志。因此，藉由問卷調查分析，探究工作特性、工作滿意與工作績效三者之關係，並輔以調查工具來衡量三者正面牽連的影響程度，進而強調工作特性對國軍的重要性，以及證實工作特性對滿意與績效是具相互關聯性，國軍各級單位在何種工作特性環境下，方能提升官士兵工作滿意與工作績效，乃成為本次研究之動機。
基此，本研究的目的在探討國軍工作特性與工作滿意對工作績效滿意度之研究，以信度、效度分析、因素分析及變異數分析、迴歸分析進行統計分析。因而研究出來的成果： 1.工作特性對工作滿意有顯著正向影響。2.工作滿意對工作績效有顯著正向影響。 3. 工作特性對工作績效有顯著正向影響。4. 工作滿意對工作特性與工作績效具有部分中介作用。
最後，以上述所研究之結果，提供本軍各級主官未來明確工作方向，以及幹部之間如何互相協助，來提升部隊工作滿意度，讓志願役士官兵能安心的投入於軍職工作，專注於執行部隊所賦予的各項重大任務，以強化海軍部隊戰力，建立起優質現代化勁旅。

關鍵字

工作特性 ； 工作滿意 ； 工作績效 ； 國軍

並列摘要

The military force is a special organization which has characteristic such as esplicit command chain, highly obedience, and professional technique. The meaning of establishing a troop is to be an operational system that can deal whit the external threat. Through some methods as sustained logistic support, weapon and equipment renew and system update, work efficiency promoting, full pianned training, to mark the uasble resources like manpower, organization and weapon be integrated in best way. In the other hand, a troop can apply the military strateries, tactics and arts to win the victory in the war.
No matter how further developed the science is, and how proper thought we have, the sturdy organization is what we depend on . And the organization itself also has the running manners and rules. How to make use of the cultuer of organization to get superior achievement is the challenge that all managers face nowadays. Although the working characteristic of military is puite different to usual industry and commercial business, this study try to let every military tactics skills, arts, responsibility and honor from routine work and training, and inspire the combat volition at the same time. Hence, this study researches the relation among work characteristic, satisfaction,and performance through the questionary investigation and analysis, Also evaluate the affected level of positive involving among the three sectore, Furthermore, this study can emphasize the inportance of work characteristic to military force, also to prove the work characteristic, satisfaction, and performance are mutual involving, What kind of wok characteristic that military should save to improve the work satisfaction and performance, is the research motion of this study.
Thus, the purpose of this study is to discuss the related to work characteristic, satisfaction, and performance. Through the reliability, validity, factor, variance and regression analysis, we can find the results as: 1.Work characteristic has a signifaction positive impact on satisfactio. 2. Work satisfaction has a signifaction positive impact on performance. 3. Work characteristic has a signifaction positive impact on performance.4.Work satisfaction has partly intermediary effect to characteristic and performance.
In conclusion, the results mentioned above will offer all levels commander in the military a clear way to drive their work, and how officers to help each other to promote the work satisfaction. This can make voluntees full involve to do military job and focus on every important mission which given by superion, further to enforce the combat capacity of naval troops and set up a high quality and modernistic military force.

並列關鍵字

Job characteristics ； job satisfaction ； job performance ； national army

參考文獻

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