近年來在品質管理中量測系統扮演著非常重要的角色,好的量測系統可以使量測結果具有可靠性同時產品也具有競爭力。可藉由量測系統分析(MSA)分析手冊評估量具再生性、再現性、偏差、線性,穩定性等五種特性分析,及依據國際標準組織ISO出版的量測不確定度表示方式指引(GUM)建議評估方法,本研究提出利用標準不確定度A類與B類評估不確定度,以評估量測系統分析與量測不確定度兩套系統,其中MSA目的在了解量測系統之準確度以及做為量測精進與異常改善,GUM目的在了解量測過程中量測準確度之影響主要因素。本研究提出整合MSA與GUM之量測評估系統,目的在降地成本、縮短時間及提高量測之準確性。 為了驗證整合之評估系統,本研究實驗方法在MSA中針對再生性與再現性分析人員及設備是否狀態良好,接著再評估GUM,經由實驗結果在整合後效益成本上量測可降低成本29%,而在效率上可縮短時間為19.9%,同時在量測系統之準確度提升14.1%,因此本研究量測系統評估,提升個案公司產品之準確性,製造出高品質的產品在市場上更有競爭力。
In recent years, the quality of the management measurement system plays a very important role in current manufacturing industry. A good measurement system can measure the reliability of the production process and make products competitive. Based on the handbook of Measurement Systems Analysis (MSA), we can evaluate five kinds of characterization including measuring reproducibility and repeatability. In accordance with GUM (Guide to the Expression of Uncertainty in Measurement), the ISO (International Organization for Standardization) recommends assessment methods, the use of type A and type B uncertainty assessment and effective implementation to assess MSA and measurement uncertainty.The purpose of implementing MSA is to understand measurement accuracy as well as the measurement system with the exception of sophisticated improvements, and that of implementing GUM is to affect the measurement accuracy of the measurement process to understand the main factors. This study presents an integrated evaluation system of MSA and GUM to aim at reducing facility costs, shortening the time and improving the accuracy of measurement system. In order to verify the integrated assessment system, this study conducts experiments in the MSA for analyses of reproducibility and repeatability and followed by evaluating the ability of GUM. Through the experimental results on cost-effectiveness of the integrated evaluation system, we can reduce costs by 29%, while the efficiency can shorten the time was 19.9 percent, while the accuracy of the measurement system to improve by 14.1%. This study assessed the measurement system to improve the accuracy of the company's products and produce high-quality and competitive products on the market.