Pilots' Willingness to Share Safety Information and Their Preferred Sharing Platforms in Taiwan's Commercial Aviation Industry

台灣民航機師分享安全訊息意願之影響因素及偏好平台

廖孟媛(Meng-Yuan Liao) ； 戴永家(Yeong-Jia Day) ； 盧衍良(Alex Y. L. Lu)

《航空安全及管理季刊》 5卷4期 (2018/10) Pp. 277-295

摘要

The key factors that affect the willingness of pilots employed by Taiwan's commercial airlines to share safety information with their coworkers and international colleagues were examined. Their preferred platforms for sharing that information were also solicited. The t-test, analysis of variance (ANOVA), and regression analysis were used to evaluate the data. Both legal protection and trust, but not cultural differences, strongly affected their willingness to share safety information. The preferred method for Taiwan's pilots is to use the platforms developed and operated by international safety organizations like Flight Safety Foundation International. Taiwan's pilots also prefer to use foreign government platforms and social networks (e.g., Facebook and Twitter) rather than the one developed by their own government. We suggest that the relevant government agencies in Taiwan provide pilots with legal protection to increase their willingness to share safety information, and that they work with Taiwan's commercial airlines by using methods like those used by the USA's Aviation Safety Information Analysis and Sharing initiative.

關鍵字

Safety information ； Willingness ； Commercial airlines ； Legal Protection

並列摘要

本研究針對台灣民航機師分享安全訊息意願之影響因素及偏好平台進行研究。透過問卷調查方式蒐集資料，採T檢定、單因子變異數分析及迴歸分析進行資料分析。研究結果顯示，「法律保護」及「信任」兩因素顯著影響其分享意願，然而「文化差異」因素並無顯著影響。本國機師較偏好使用國際飛航安全相關組織，如：飛航安全基金會或是社群網站，如：臉書及推特等分享平台。依據研究結果建議：台灣相關單位宜提供法律保護以提高機師分享安全訊息的意願，同時也宜與航空公司共同著手合作建立類似美國的Aviation Safety Information Analysis and Sharing (ASIAS)的平台方式。

並列關鍵字

安全訊息 ； 意願 ； 民用航空 ； 法律保護

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