從人力資源管理觀點探討體育志工－以新北市三重區體育會為例

From the Perspective of Human Resources Management to Discuss Sports Volunteer. And Take the Taipei County san-chong City Athletics Federation as the Example

詹青艷(Ching-Yen Chang)

《2011年運動產業經營暨運動產品設計學術研討會論文集》 2011年 (2011/06) Pp. 151-172

https://doi.org/10.29537/YDCYSJ.201106.0151

摘要

隨著周休二日政策實施，國人健康意識的提升，學校、體育場及公園等公共場地的使用率及業務量逐漸增高，民眾對公立運動場所的需求逐日殷切（田文政，1991）。因此，在有限的人力與經費的壓力下充分有效的利用志工，已成?體育活動經營的發展趨勢（林添鴻，2007）。本研究以個案研究方式，旨在探討新北市三重區體育會其中關於體育志工的人力資源管理。運用文獻蒐集資料，採用管理學人力資源管理流程作?研究架構，並據以對個案進行探討。經過文獻資料分析，得知因隨著個案體育活動相繼繁雜及龐大，同時在財源日益緊縮下，加上有限的人力、物力資源，體育志工的建立乃成?解決困境的有效途徑，在無形中扮演了重要的關鍵角色。本研究個案透過人力資源管理流程：規畫、招募、甄選、任用、導覽、訓練、溝通、控制、考核與檢討、獎勵與酬賞，結合運用在體育志工上，協助組織完成目標，使體育志工得以發揮最大功能，也凝塑國人優質運動觀的共識，提升全民規律性運動的習慣與概念，實現「生活運動化、運動生活化」的理想。

關鍵字

人力資源管理 ； 體育志工 ； 三重區體育會

並列摘要

With the two-day weekend policy implementation, and the people's heightened awareness of health, the school, the stadium, the park and so on public location's utilization ratio and the business volume increase gradually. The populaces are day after day earnest to the public movement place demand. Therefore, in the limited manpower and under the pressure of the funding, full and effective use of volunteers, has become the development trend of sports business. This research by way of case study is for the purpose of discussing the Taipei county san-chong city athletics federation about sports volunteer's human resources management. Data collection through literature and use the management science human resources management process as the research construction, according to by carries on the discussion to the case. After literature material analysis, as the case have been complex and large sporting events, meanwhile under the increasingly tight financial resources, with limited human and material resources. The sports volunteer's establishment become the efficient path to solve the difficult position. Has been playing the important key role imperceptibly. This case study through human resources management processes (planning, recruitment, selection, appointment, navigation, training, communication, control, evaluation and review, awards and rewards) Utilization on sports volunteer to help the organization to achieve the goal, to maximize the function of sports volunteers, to congeal models the mutual recognition of high quality movement, to Improve the habit of regular exercise and the concept. Realize the ideal of movement in life, sports daily life.

並列關鍵字

human resources management ； sports volunteer ； san-chong city athletics federation