企業間電子化應用整合之研究:以資訊業與石化業為例

A Study on Business-to-Business Application Integration:IT Industry and Chemical Industry

陳璧詩(Pi-Shih Chen)

指導教授 ： 皮世明

中原大學/商學院/資訊管理研究所/碩士(2002年)

https://doi.org/10.6840/cycu200200211

摘要

隨著數位經營環境的來臨，企業紛紛開始整合虛擬與實體的經營模式。其中，企業內與企業間作業流程的有效電子化與整合，自然成為提昇企業經營績效的成功關鍵。然而，在採用電子化企業與電子商務相關軟體與服務的同時，卻發現由於新舊系統間資料不一致、系統異質等問題造成整合成本過高且成功機率過低。因此，如何有效提昇應用系統及流程整合之成功率，成為傳統企業轉型為電子化企業的關鍵議題。
本研究主要目的在於探討影響企業間電子化應用整合之因素，並提出B2Bi整體模型，同時針對資訊業與石化業進行實徵性的個案研究。本研究針對影響開放式環境下企業間系統整合的因素進行探討，提出科技-組織-環境之B2Bi整體模型。在科技構面方面，探討企業對B2Bi的認知利益。在組織構面方面，探討資訊科技基礎建設的彈性。在環境構面方面，探導探討主導廠商的權力以及電子商務標準的推動在企業間整合過程的影響。
本研究的研究結論如下：(1)科技方面–認知利益：本研究發現資訊產業中企業對於使用B2Bi的意願，較受B2Bi間接效益的影響。石化產業較注重導入B2Bi的直接效益。因此企業認知利益的不同會導致企業間電子化應用整合程度的不同。(2)組織方面–資訊科技基礎建設的彈性：企業本身須先具備能夠支援B2Bi資訊科技基礎建設，才能進一步導入電子商務標準，慢慢會朝向ERPII的發展，(3)環境方面–主導廠商的權力、電子商務標準的推動：主導廠商除了運用本身對交易夥伴的權力外，也應多利用在供應鏈管理上的專長及資源，提供被動廠商更多誘因。政府及產業應致力於推動應用既有國際產業共同標準，讓國內企業與國外企業有共通交易媒介可以溝通。

關鍵字

企業間系統整合 ； 跨組織資訊系統 ； 產業電子化

並列摘要

A digital network economy is emerging where enterprise integrate virtual and physical operation model. In order to promote company performance, enterprises and with their trading partner effective electric and integration operate process is the key of success. However, at the same time, enterprises adopt electronic company and electronic commerce software and service, they find that new and legacy system have such problem: data heterogeneity、system heterogeneity. The problems cause higher the cost of integration and lower percent of success. Therefore, how to up application system and process integration success percentage is the key point of traditional enterprise to transform into electronic enterprise.
The purpose of the research focus on the impact of Business-to-business application integration and bring up total model. At the same time, we focus on IT industry and Chemical Industry empirical case study. To construct the model, we identified and organized the factors that we found to be influential in the factor of open system environment B2B application integration research. All these factors together in technical organization environment B2Bi total model, we are able to investigate their relative contributions to B2B integration level. In technical construct, confer to B2Bi perceived benefit. In organization construct, confer to IT Infrastructure flexibility. In environment construct, confer to initiators exercise power and promote EC Standards in the process of B2B integration.
The research conclusion as follow: (1) Technical aspect-perceived benefit: The study found that the enterprise in IT Industry adopted B2Bi focus on indirect benefit. Enterprise in Chemical industry focused on B2Bi direct benefit. Therefore, enterprise have different perceived benefit will lead to different level of B2B application integration. (2) Organization aspect-IT infrastructure flexibility: enterprise should readiness in IT infrastructure, then they have ability to initiate EC Standards. Enterprise will transform their ERP to ERPII with time. (3)Environment aspect- initiator’s power and promote EC Standards. Besides initiator exercise power to trading partner, they should use Supply Chain Management profession and resource to help their trading partner.

並列關鍵字

B2Bi ； Inter-organization Systems ； e-Industry

參考文獻

10. 許永力，「企業選擇電子市集經營模式之探討」，中原大學資管所未出版碩士論文，民90。

53. Nault, B., Dexter, A.S. and Wolfe R., “Electronic Communication-Based Innovation Adoption: Inter-organizational Information Systems and Electronic Data Interchange,” working paper, University of British Columbia, Vancouver, 1993.

19. Bayer, J., and Nancy Melone, “A Critique of Diffusion Theory as a Managerial Framework for Understanding Adoption of Software Engineering Innovations,” TheJournal of Systems and Software, 9, 1989, 161-166.

20. Benjamin, R.I., de Long, D.W., and Scott Morton, M.S., “Electronic Data Interchange: How Much Competitive Advantage?” Long Range Planning, 1990, 29-40.

21. Boynton, A., Victor, B., Pine, J., “New Competitive Strategies: Challenges to Organizations and Information Technology, ”IBM Systems Journal, Vol.32, No.1, 1993, 40-64.