一般來說,國家在國際間的競爭力中,製造業扮演著重要的角色,台灣的製造業多屬中小企業,但是卻仍有一定的競爭力,那是在於企業間互動合作的關係,以及專心經營自己最有價值的競爭優勢,以期能達到經濟規模並得到專業分工的利益。 並不是所有企業都是資源豐富,隨時可以應付產能變化的,所以如何運用與他人合作(委外加工商)來促進組織績效,成為重要的議題,而這個議題中,首先就是「如何選擇」。 本研究主旨在探討如何選擇委外代工之合作夥伴以及績效評估,在衡量的部份則以品質、成本、交期、彈性以及創新為五個構面進行分析;而再組織績效則以營業額、成長率、獲利率及生產力等表現作為績效衡量指標;另一方面輔以設計之供應商評鑑稽核表作為客觀評鑑之用。 本研究嘗試以實務例子做為主軸,透過代工業者深入訪談及績效評估,提出分析、結果及建議,期作為製造業在實務上的參考。 經由深入的個案訪談整理、歸納得到的中小型代工業之製造優勢有五個構面,優先順序為;(a)品質、(b)成本、(c)交期、(d)彈性(含外包)與(e)創新(含管理),尤以「品質」的議題為供應商及客戶在選擇合作夥伴時之首選;藉由品質提升,降低成本及交貨績效的改善,達到供應商及客戶雙贏,永續經營的目的。
The national competitiveness is embedded on the performance of manufacturing industries. Most of all the scale of Taiwanese enterprises are small, but they are still remain strong in the international market. One of the reasons is that Taiwanese enterprises always have well-established relationships to division of labor or cooperate with one another, that may creating its value and activities to obtain the economic scale. In real circumstances, enterprise could not have all resource on their own, and it becomes a critical issue that how to improve the performance by cooperating with others(sub-contractor),in this issue,「how to choose」is supposed to be 「Lesson one」. The objective of this research is to approach that how to choose a sub-contractor who qualified and fit in with requirement. Regarding measuring the dimensions of manufacturing advantages, they are based on the quality of product、cost of price、delivery date、flexibility of process and renovation or research as the five dimensions for analysis. As for organizational progress, it will be measured by its revenue、growth rate、profit rate、and production capabilities;in another way,we design an examination table for supplier or out sub-contractor of out sourcing to differentiate which is ideally、qualified、or unqualified that we can take for reference. We use a living example,to inquire about and investigate,judge the suppliers(or sub-contractor) operational performance,after depth interviews, we provide an analysis、result and also suggestion,and hope it may become a reference for industrialist.
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