視覺障礙勞工可能因視力功能的缺損,對自我能力感到懷疑,影響學習動機,就業選擇亦受到影響,按摩工作為視障者目前的主要職業。與按摩相關的研究,多著重於按摩治療之療效探討或探討按摩人員肌肉骨骼傷病情形,較少探討按摩人員之心理主觀之議題。本研究(1)整理分析視覺障礙者的工作能力、就業狀況與需求;(2)透過問卷瞭解視障按摩師的工作能力指標、心智負荷及生活品質。 本研究針對視障按摩師,完成心智負荷(NASA-TLX)、工作能力(WAI)、及生活品質(QOL)等三項問卷調查,有效問卷185份,重複問卷20份。結果顯示,NASA-TLX心智負荷方面,按摩作業以為顧客服務的努力、需投入注意力的心智負荷、及需付出體力的生理負荷等三項指標最高,工作能力指數方面,平均分數為37.41分(SD=4.31),顯示視障按摩師具有好(37~43分)的工作能力。生活品質方面,整體生活品質及自己健康滿意度平均分數為14.38(SD=2.94),屬中等以上滿意程度。在四個範疇中,其平均分數:生理範疇14.77(SD=1.87)分、心理範疇14.47(SD=2.73)分、社會範疇13.60(SD=2.68)分、環境範疇13.91(SD=2.18)分,均屬中等以上滿意程度。本研究僅就視障按摩師作為研究對象,在未來研究上,建議能夠擴及到所有或較多層面的視障朋友,以更深入探討視障朋友在生活及工作層面的需求。
The visually impaired people might suspect their work abilities and affect the learning motivation and the employment selection due to their visual disabilities. Massage is currently the major occupation for the visually impaired, however, the work satisfaction was found to be low in the literature. In addition, the physically demand of massage therapy is high. Therefore, three main parts would be completed in this study: (1) to gather and analyze the literature data to present employment status and demand for the visually impaired; (2) to obtain work ability index and mental workload through the questionnaire survey for the massage practitioners. The study for the visually impaired masseurs, complete mental load (NASA-TLX), the ability to work (WAI), and quality of life (QOL) and other three questionnaires, 185 valid questionnaires, 20 parts of repeated questionnaires. The results showed that, NASA-TLX mental burden aspect, massage job that efforts to customer service and attention required to put mental load, and the need to pay the highest of the three indicators of physiological load and other physical. Work ability index, the average score of 37.41 (SD = 4.31), with a good display visually impaired masseurs (37 to 43 points) ability to work. Quality of life survey, the overall quality of life and health of their average satisfaction score was 14.38 (SD = 2.94), more than a moderate level of satisfaction. In category four, the average score: physiological category 14.77 (SD = 1.87), psychological category 14.47 (SD = 2.73), social category 13.60 (SD = 2.68), the environment category 13.91 (SD = 2.18), always make more than a moderate level of satisfaction. Only the visually impaired masseurs were recruited as subbjects in this study. It is advisable to extend to all or more the visually impaired for exploring the needs survey of daily life and work in the future.