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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「http://dx.doi.org/」 「 http://dx.doi.org/ 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: http://dx.doi.org/ 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI Registrationdoi.airiti.com ) 。

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Reference ( 60 ) 〈TOP〉
  1. Fearn-Banks, K. (1996). Crisis Communications: A casebook Approach. NY: Lawrance Erlbaum Associate.
  2. Hearit, K. M. (2006). Crisis management by apology : corporate response to allegations of wrongdoing. London: Lawrence Erlbaum Associates.
  3. Toth, E. L., & Heath, R. L. (1992). Rhetorical & Critical Approaches to Public Relations. Hillsdale, NJ: Lauwrence E.
  4. 一、中文部分
  5. 朱延智 (2000)。《危機處理的理論與實務》。 台北市 : 幼獅。
Times Cited (3) 〈TOP〉
  1. 賴慧琪(2010)。消費者對企業危機策略知覺、品牌形象與消費者自信心關係之研究-毒奶粉事件之比較性研究。淡江大學企業管理學系碩士在職專班學位論文。2010。1-87。 
  2. 楊韶維(2013)。政治性危機傳播:一項SCCT架構中的實驗研究。臺灣大學國家發展研究所學位論文。2013。1-131。 
  3. 謝於純(2013)。危機傳播策略-比較政府處理2009年及2012年美國牛肉事件的危機傳播策略。臺灣大學政治學研究所學位論文。2013。1-99。 
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