病人自覺醫療照護品質是醫療服務品質的重要指標之一。然而,我國迄今缺乏職能治療照護品質的評量工具,嚴重影響臨床與研究中,職能治療服務品質的確認與改善。本研究目的在於發展一份適用於台灣,以病患經驗為主軸的中風病人自覺職能治療照護品質問卷 (the Patient's Review on Occupational Therapy for Stroke patients, PROTS) 預試版之向度與題目,並詳述發展流程。 PROTS預試版向度與題目編製包含三大步驟:(1) 進行文獻回顧與臨床訪談,以設計初步向度架構與問卷題目;(2) 召集專家團體進行問卷審題與第一次修訂,以建立PROTS之內容效度;(3) 邀請中風病人與家屬進行認知訪談 (cognitive interview),以建立PROTS之表面效度。本研究發展之PROTS預試版包含8大向度:職能治療人員的態度(14題)、職能治療人員的專業能力(31題)、資訊提供(8題)、照護一致性(13題)、照護及時(9題)、社會心理支持(6題)、職能治療環境(11題)以及出院準備/居家生活輔導(10題),合計102題。未來將藉由問卷資料的收集,確立問卷之信度及建構效度,以供後續相關研究及臨床使用,以期提升我國職能治療服務之品質。
Patient perceived health care quality is a key indicator of health service quality. However, so far in Taiwan, no measure assesses the health care quality of Occupational Th¬erapy services, leading serious impact on the promotion of occupational therapy quality. The purpose of the present study was to elaborate a generic methodology for developing the domains and items of Patient's Review on Occupational Therapy for Stroke patients questionnaire (PROTS) for further psychometric testing. The procedure included 3 steps: (a) reviewing related literature and carrying out clinical interviews to develop preliminary domains and items; (b) consulting with the expert group to establish content validity of the PROTS; (c) conducting cognitive interviews with stroke patients or their main caregivers to establish the face validity of the PROTS. Finally, the PROTS pre-testing version was consisted of 102 items for 8 domains: Staff's attitude (14 items), Staff's ability (31 items), Information (8 items), Consistency of care (13 items), Timely care (9 items), Psychosocial support (6 items), Environment (11 items), and Discharge prepare/Home care guidance (10 items). ¬The PROTS will be applied in further survey to establish its reliability and construct validity. The PROTS can be used to improve the health care quality of occupational therapy.