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國軍心輔官的職場壓力與因應策略

Work Pressure and Coping Strategies of The Military Counseling Officers

Abstracts


研究目的:本研究主要探討國軍心輔官職務經驗的內在感受與情緒壓力,以及心輔官壓力因應策略運用的現況和未來應努力之方向。研究方法:本研究以立意抽樣方式招募分屬於不同國軍單位的8位心輔官,運用個別深度訪談進行資料收集,以「主題分析法」作為資料分析之方法。研究結果:心輔官的職場壓力主要源自於多重業務的衝突與無力感,加上零自傷案件期待下的壓力,以及雙重角色的倫理困境與替代性創傷等影響。職場壓力的因應是以「自我照顧」與「組織因應策略」為主要策略。研究結論:軍隊心輔工作是長期性與全面性的工作,心輔官在心輔網絡中是重要的樞紐角色,如何維持心輔官心輔能量是重要課題,本研究最後針對後續心輔官壓力因應的可行策略提出建議。

Parallel abstracts


Purpose: This study mainly discusses the inner feelings and emotional stress of the work experience of the military counseling officers, as well as their stress coping strategies and future directions. Methods: In this study, 8 military counseling officers belonging to different units were interviewed by means of purposive sampling, and individual in-depth interviews were used to collect data, and the "thematic analysis method" was used as the method of data analysis. Results: The workplace stress of military counseling officer is mainly due to the conflict and powerlessness of multiple professional work, plus the pressure of zero self-injury case expectations, the ethical dilemma of dual roles, and vicarious trauma. Coping with workplace stress is based on "self-care" and "organizational coping strategies". Conclusions: The counseling work of the military is a long-term and comprehensive work. The counselor is an important pivotal role in the network of counseling. How to maintain their counseling energy is an important issue. Finally, this study proposes feasible strategies for counselors' stress coping.

References


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王昭惠,2010,《助人者看不見的傷口:心理助人者替代性創傷形成歷程之初探》,國立交通大學教育研究所碩士論文。
王秋鳳,2017,〈國軍心理衛生工作困境與突破之研究〉,《陸軍學術雙月刊》,53(554):68-81。
王烱華,2019,〈國軍心輔失效!陸軍上月兩起自殺案件,6 日又一士官自殺〉,《蘋果新聞網》:https://tw.appledaily.com/politics/20191108/4KXRSVBOLI4DGXOV77BHB2DU6U/,檢索日期:2022 年 5 月 8 日。

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