- 期刊
罩亮臺灣 口罩國家隊讓世界看見臺灣
Light up Taiwan Taiwan National Face Mask Team let the world see Taiwan
摘要
2020年初新冠肺炎疫情在世界各地開始擴散，民眾紛紛戴上口罩防疫，臺灣出現口罩搶購潮，口罩供給開始短缺，因此政府決定「自己的口罩自己做」，投入口罩生產。由於國內口罩製造商自主生產僅占一成，進口比例居高，現有之廠商產能不足，生產口罩之口罩機也嚴重短缺。因此，經濟部於工具機公會登高一呼，各地工具機業者紛紛響應，促成臺灣口罩國家隊的英雄事蹟。然而，此一事蹟多由報章雜誌片段報導，本研究透過實地訪查口罩國家隊之兩家廠商，選擇具代表性之高明精機工業股份有限公司及G公司進行個案分析，深度訪談廠商主管及實地派駐之工程師共六名，了解在口罩國家隊的合作過程中所遭遇的問題、詳細的工作歷程、成果與後續發展，深入探究其資源整合過程與廠商間合作方式。更進一步蒐集政府面對疫情政策發展之相關資料，了解工具機公會在口罩國家隊中扮演之角色及工具機公會如何與口罩國家隊合作，全面性的探討臺灣口罩國家隊之發展歷程。透過價值鏈分析，將口罩國家隊之價值活動劃分成八個主要活動及四個次要活動，並分析政府於其間扮演之角色，最後以CORPS（Clients, Operations, Resources, Participants, and Services）模式分析口罩國家隊之成效。本研究以不同角度對此重要議題有更周全的討論，透過整理個別訪談與相關人員訪談資料，從中了解口罩國家隊、工具機公會和資源應用現況，並將資料分析後歸納成可供相關單位參考之形式呈現；希翼透過本研究之彙整，讓更多民眾了解口罩國家隊之完整事蹟，讓世界看見臺灣。藉由此個案之分析，政府、公會及廠商在口罩國家隊的籌組及扮演不同角色，成功實現了資源整合及同業合作模式，可作為未來國內或國際再度發生不可預期危機時之借鏡。
並列摘要
Coronavirus epidemic began to spread around the world in early 2020, and people wore masks to prevent this disease. Taiwanese rush began to buy masks and masks started shortage in the market. Therefore, the Taiwan government decided to "make our own masks" and put mask into production. However, the mask industry is a mature industry, and the production line has mostly moved out from Taiwan. The existing manufacturers have insufficient capacity and the mask machine is also seriously short. So, the Ministry of Economy invited Taiwan Machine Tool & Accessory Builders' Association (TMBA) to assist mask production line, and they responded to do it quickly. They contributed to the heroic deeds of Taiwan National Face Mask Team. However, this story is mostly reported by newspapers and magazines, this study selects K company and G company as case analysis, and then deeply interview with managers and engineers, a total of six interviewees. To understand the Taiwan National Face Mask Team in the process of cooperation encountered problems, working process, outcomes, and subsequent development. This study explores resource integration of mask process, cooperation within industry. Furthermore, this study collects secondary data on the development of the Government's policy in the face of the epidemic, to understand the role played by the Taiwan Machine Tool & Accessory Builders' Association in the Taiwan National Face Mask Team. This study comprehensively research the development of Taiwan's National Face Mask Team. Through value chain analysis, the value activities of the National Mask Team were divided into eight primary activities and four supporting activities, and analyze the role played by the Government. Finally, analyze the effectiveness of the national mask team via CORPS (Clients, Operations, Resources, Participants, and Services) model. This study has comprehensive discussion on this important topic from different perspectives. Let more people can learn about the complete story of the Taiwan National Face Mask Team, so that the world can see Taiwan. Through the case study, the government, association, and companies played a different role in the national face mask team which realized resource integration and companies' cooperation model successfully. It is hoped that this story can be references as a successful model while a country confronts unexpected and emergency issue.