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導入同意書無紙化電子簽署經驗與效益分析-以中部某公立醫院為例

Experience and Benefit Analysis of Importing Paperless Electronic Signing of Consent Form - Taking a Public Hospital in Central Taiwan as an Example

摘要


目的:將原本紙本簽署之同意書導入無紙化電子簽署,完成電子病歷無紙化最後一哩路。方法:以團隊協同合作並建置同意書電子簽署系統,範本模式結合醫療系統自動識別病患資訊產生同意書,避免人工填寫錯誤和疏漏,電子系統進行簽署和管理,簽署記錄在系統中保留簽署過程的數據及時序,具不可否認性、完整性及不可偽造等資訊安全機制。結果:2020年1月成立專案小組,2021年3月全面導入同意書電子簽署,計6860類醫療項目實施電子簽署。結論:電子製作及儲存同意書,具環保節能、節省人力、儲存空間及時間,提升服務品質、民眾滿意度、降低成本等效益,利於推動HIMSS EMRAM國際驗證,更獲得APSAA亞太暨台灣永續行動獎,將醫療品質與病人安全照護達到國際世界級水準。

關鍵字

同意書 電子簽署 無紙化 ESG 永續

並列摘要


Objectives: The purpose of this project is to digitize the paper-based consent forms and implement electronic signatures, thus completing the final mile of paperless electronic medical records. Methods: The project involves collaborative teamwork to build an electronic consent form signing system. It combines a template-based approach with the healthcare system to automatically identify patient information and generate electronic consent forms. This eliminates errors and omissions that may occur during manual form filling. The electronic system handles the signing and management process, recording the data and timeline of the signing process within the system. It incorporates information security mechanisms such as non-repudiation, integrity, and anti-tampering measures to ensure the authenticity and integrity of the signed documents. Results: The project team was established in January 2020, and the electronic consent form signing was fully implemented across the entire hospital in March 2021. A total of 6,860 different types of medical items were subjected to electronic signatures. Conclusions: Making and storing the consent form electronically is environmentally friendly and energy-saving, saves manpower, storage space and time, improves service quality, public satisfaction, reduces costs and other benefits, and is conducive to promoting the HIMSS EMRAM international certification, also honored by APSAA silver prize, bringing medical quality and patient safety care to the international level World class.

參考文獻


范仲玫,許建隆,林子煒(2017).同意書簽署數位化之安全可行性方案設計與評估研究-以醫院同意書簽署為例.Communications of the CCISA.23(2),57-77.
楊晴雯,郭振宗,吳杰亮,曾衙竣,楊昇燦,李梅禎,劉明宗(2015).醫療院所同意書類型與電子簽署之探討.病歷資訊管理.14(2),21-37.
楊晴雯,郭振宗,劉明宗,吳逸群,任俊舉,曾衙竣,陳怡潔,楊昇燦(2017).同意書電子簽署探討-以區域及地區醫院為例.病歷資訊管理.15(2),19-34.
Apple企業應用指南。「醫療業-臺中榮民總醫院以iPad 推動電子簽署同意書,完成醫療作業全面無紙化的最後一哩路」,https://reurl.cc/2Z2E8a。
【iThome 2021 CIO大調查(下)|IT抗疫實例:中榮資訊室】IT全力投入防疫,未來要靠AIoT邁向零接觸醫療(2021 年 06 月 18 日),https://www.ithome.com.tw/news/145004。

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