- 期刊
民航機師的自我關照：周哈里窗的運用
The airline pilots'self-care: The application of Johari Window
摘要
職場上的壓力易導致人員工作過勞，抑或影響工作士氣，進而折損工作的表現。然而在航空業，民航機師的壓力所導致的行為折損更可能危及飛行安全。是故，民航機師的壓力管理與因應是屬極為重要的議題。具有自我關照力的機師們，可能較能降低職場疲勞的發生率，應有助於飛航安全的提升。本研究以周哈里窗模式為依據，新編製一份自我關照量表。邀請民航機師參與本研究的問卷調查，最後有效樣本計有748位。新編的自我關照量表業經因素分析的建構效度、聚合效度、區辨效度和內部一致性的信度分析均顯示信效度俱佳，可作為人員訓練的成效指標之一。未來即能運用於飛航人員的心理素質訓練之用，以評估機師在自我照顧能力上的訓練成效。
並列摘要
Stress at work is thought to make people feel dissatisfied and/or psychologically exhausted with their jobs, and further impair their self-care and work performances. Likewise, poor performances may, in turn, aggravate individual's sense of stress. Such vicious cycle is suspected to jeopardize safety in aviation pilots. In aviation industry, a stressed civil pilot is one of the most devastating human factors to endanger flight safety. As such, effective stress management and coping behaviors of civil pilots are paramount issues for risk control purpose in civil aviation industry. Self-care was one mandatory index to embark on stress management and coping. The Self-care Scale based on Johari Window was developed in this study. To sum, 748 civil pilots participated in this study. Current results have shown that the construct validity and reliability for each scale are great. The new made Self-care Scale will be useful for the pilots' trainings, especially for the trainings of human factors and stress copings.