社群平台的治理：從Facebook成立監察委員會兼談如何處理虛假資訊

Social Media Platform Governance: The Launch of the Oversight Board and Tackling Misinformation

陳憶寧(Yi-Ning Katherine Chen)

《中華傳播學刊》 39期 (2021/06) Pp. 129-143

https://doi.org/10.3966/172635812021060039005

摘要

2020年的5月7日，Facebook宣布正式成立象徵「最高法院」的監督委員會。這個來自全球的20位專家組成的團體依據Facebook的《社群守則》、Facebook所重視的價值、以及國際人權標準來負責平台內容審查的仲裁。監督委員會對於虛假資訊也相當重視，但同樣以上述三個標準判定，使用者的言論自由維護仍是監督委員會的最高價值。我們可以從第一回合六個案子的審查結果中看出關於虛假資訊，基本言論自由的保障是社群平台治理中最高的原則。

關鍵字

Facebook ； 平台治理 ； 言論自由 ； 虛假訊息 ； 監督委員會

並列摘要

Facebook announced the first 20 members of its "supreme court"-style Oversight Board on May 7, 2020. The Board is tasked with handling the most difficult of the content issues which appear on the platform. They will be able to overturn decisions by Facebook and Chief Executive Mark Zuckerberg on whether individual pieces of content should be allowed on Facebook and Instagram, with these decisions being based on Facebook's Community Standards, Facebook's Values, and all relevant International Human Rights Standards. It is clear that the Board has paid special attention to the issue of misinformation from its first rulings. However, the Board still believes that all decisions regarding misinformation should be based on the three standards stated above. Protecting the freedom of speech on the platform is the paramount principle for platform governance.

並列關鍵字

Facebook ； platform governance ； freedom of speech ； misinformation ； Oversight Board for Facebook

參考文獻

Appealing content decisions on Facebook or Instagram. (2020). Oversight Board. Retrieved from https://oversightboard.com/appeals-process/

Confessore, N., & Rosenberg, M. (2018, November 14). Damage control at Facebook: 6 takeaways from The Times’s investigation. The New York Time. Retrieved from https://www.nytimes.com/2018/11/14/ technology/facebook-crisis-mark-zuckerberg-sheryl-sandberg.html

Culliford, E. (2021, January 28). Facebook oversight board overrules company on most cases in first test. Reuters. Retrieved from https://www.reuters.com/article/us-facebook-oversight-idUSKBN29X1WV

Ensuring respect for free expression, through independent judgment. (2020). Oversight Board. Retrieved from https://oversightboard.com/

Facebook Newsroom. (2019, June 27). Global feedback and input on the Facebook Oversight Board for content decisions. Facebook. Retrieved from https://about.fb.com/news/2019/06/global-feedback-on-oversight-board/