Process Automation between Companies and Government Administrative Bodies: A German Vision of e-Service

Norbert Jesse

《International Journal of Business and Information》 9卷2期 (2014/06) Pp. 217-234

https://doi.org/10.6702/ijbi.2014.9.2.4

並列摘要

In Germany, a project team of 13 partners from business, science, and government has developed the Process Data Accelerator (P23R), a comprehensive framework for e-Service funded by the German government. The overall objective of P23R is to significantly reduce bureaucratic overhead cost for companies as well as the government. It is estimated that there are more than 10,000 different requirements to report business activities and data to administrative bodies of the German government, which result in bureaucratic costs of 50 billion € (euros) annually, mostly for companies. This paper describes the P23R concept, which is especially designed to deliver a methodology, a technology, and an organizational framework to simplify and fully automate as many of these reporting duties as possible.

並列關鍵字

eGovernment ； process chains ； process automation ； eService

參考文獻

(Bundesministerium des Innern. 2009. Machbarkeitsstudie Entwicklung von Prozessketten zwischen Wirtschaft und Verwaltung. Los 3 Informations- und Meldepflichten für Arbeitgeber, English Executive Summary, pp. 6 - 10).

(Commission of the European Communities. 2003. The Role of eGovernment for Europe's Future, Brussels).

http://www.cio.bund.de/DE/Innovative-Vorhaben/P23R/p23r_node.html (CIO 2013).

http://www.p23r.de/publikationen/ (p23r 2013).

http://www.x-trans.eu/ (x-trans 2013).