線上上課你滿意嗎？COVID-19疫情期間科技大學在職生採線上上課接受度與滿意度之研究

臺灣COVID-19疫情在2022年5月進入高峰，為免疫情快速擴散，全國大專校院紛紛改為線上上課，學生被迫從傳統的實體課室學習方式再度轉變為線上學習。本研究係以南部某科技大學進修部二技假日班學生為研究對象，自2022年5月9日至2022年6月12日期間實施為期共5週的線上上課，在學期第17週學生回校上課之前，為了解學生線上上課期間對於線上學習的接受度與滿意度，研究者以自行編製問卷進行調查，總共收集有效樣本83份，蒐集之資料以t檢定、單因子變異數分析、線性迴歸分析等統計方法進行分析與處理。研究發現，因疫情居家遠距教學期間，學生線上學習之工具以使用筆記電腦及手機為大宗，而不同年齡層的二技進修部學生對於遠距教學的滿意度有顯著差異。此外，學生線上學習準備度及教師線上帶領能力對於學生線上學習接受度及學生線上學習滿意度都有正向且顯著的影響，不過在課程屬性方面，與學生線上學習接受度及學生線上學習滿意度則沒有顯著相關。最後，依據研究結果，本研究提出具體建議，俾供未來大專校院教師對於在職進修學制採用線上教學及後續相關研究之參考。

關鍵字

疫情；在職生；線上上課；接受度；滿意度

並列摘要

Taiwan's COVID-19 epidemic entered full swing in May, 2022. To curb the spread, colleges and universities nationwide switched to online classes, forcing students to once again shift to online learning as opposed to studying in traditional classrooms. This study focuses on students pursuing two-year advanced studies at one technical university in southern Taiwan on weekends. They were subjected to a 5 week online course implemented from May 9th, 2022 to June 12th, 2022. Prior to returning to campus on week 17, in order to understand students' acceptance and satisfaction towards online classes, the authors compiled their own questionnaire for survey, with 83 valid samples collected. Collected data are then analyzed and processed using statistical methods including t-test, ANOVA and linear regression. Study discovered that, due to the remote nature of studying from home, students mainly used notebook computers and mobile phones as learning tools, with satisfaction varying between age groups. Moreover, students' preparedness and instructors' leadership bear positive correlation as well as significantly affect students' satisfaction. However, course properties share no significant correlation with students' acceptance and satisfaction towards online classes. Lastly, the study proposes suggestions based on study findings as future reference for college and university faculty looking to utilize online instruction for part-time study programs or relevant studies.