並列摘要
For company, how to satisfy customers' requirement and satisfaction becomes one of the essential issues in modern corporate operation management. The purpose of this study is to explore the customer satisfaction. A total of 250 respondents surveys were collected, 224 were recovered, 24 were invalid and 200 valid questionnaires, in which the effective questionnaire recovery rate was 80%. The resulting conclusions of this study are listed as follows: 1. Gender variables in customer satisfaction were no significant difference. 2. Age variables in customer satisfaction were significant difference. 3. Income variables in customer satisfaction were no significant difference.
延伸閱讀
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