摘要
隨著科技的發展，手機扮演了重要角色。加入人性化所發展出來的虛擬語音助理，為生活上帶來便利與生活品質，藉由兩大廠商所研發的Siri與Google Assistant為研究進行比較，藉由文獻分析以及針對台灣市場做問卷調查法來探討使用者使用習慣與虛擬語音助理在實質生活中對使用者所帶來的影響，以及未來創新發展與改善空間。初步研究結果發現，大多數的人都未聽過Google Assistant。但在語音辨識方面以及問題回答能力Siri比起Google Assistant略顯不足。經由本研究調查結果顯示兩者對於使用者都會帶來實質生活上的幫助，可見虛擬語音助理還有發展及改善空間，為使用者帶來生活化的機能與便利。
關鍵字
虛擬語音助理並列摘要
Virtual voice assistants which bring convenience and promote the qualities of life. The research used literature reviews and online-survey concerning that Taiwan consumers made a comprehension between ＂SIRI＂ and ＂Google Assistant＂ in this study. The research aims to supply some suggestions concerning the virtual voice assistant product that can develop in a good business dimension. In addition, the research result maybe can supply some useful suggestions for the product future innovation. The research results show that both of them will bring substantial help to the users. It can be seen that the virtual voice assistant also has spaces for the development and improvement.