近年來,圖書館常以部落格(Blog)作為消息發布、閱讀推廣、館藏資源介紹、參考服務...等服務之發佈管道,並藉此與讀者交流互動。然而,如何了解使用情形、評估實際效益、並據以後續改進,是值得省思的議題。本研究以「臺大圖書館參考服務部落格」為對象,利用網站計量軟體Google Analytics做為分析工具,以了解包括該部落格之造訪、點擊、訪客使用工具、訪客流量來源等使用情形,以作為後續改進之建議。
In recent years, libraries often use Blog as a tool for news release, reading promotion, library resources introduction, reference services...etc, and also to communicate with readers. This study analyzed "NTU Library Reference Service Blog" by Google Analytics, which is a well-known web metrics tool. The purposes of the study are: to understand the usage of the blog, and to evaluate the actual effectiveness of the blog. The results of the research provided valuable reference for future improvement of the blog.