- 期刊
農民學院實施ISO 21001教育組織管理系統培訓成效之研究－以安全農業訓練課程為例
Exploring the Training Effectiveness of Implementing ISO 21001 Education Organization Management System- A Case Study of Safe Agriculture Training Course of the Farmers' Academy
摘要
「農業部農業藥物試驗所」為農業部轄下機關中當前唯一通過國際標準ISO 21001教育組織管理系統（EOMS）驗證之機構，本所訓練中心致力輔導農民安全生產操作與精準用藥技術，本研究以農民學院「作物病蟲草害防治及安全用藥進階訓練班」為例，探討本所訓練中心辦理該培訓課程時導入ISO 21001教育組織管理系統所帶來之成效。應用研究方法有：PDCA循環（PDCA Cycle）、Kirkpatrick四階層評估模式與問卷調查等。探究結果顯示，實施ISO 21001教育組織管理系統能更完善農業培訓品質，依循ISO條文規範樹立培訓中心服務準則，發展多元服務從而翻轉培訓機構角色，本標準尤以重視特殊教育需求，提供學習者更加客製化的培訓服務（例如於下課時傳播重點概念問與答措施），以提升不同資歷學員學習成果（後測較前測提升之平均分數為未實施該措施之分數的1.78-2.08倍）。另追蹤歷年結訓學習者，生產績效描述性統計結果（N=172）顯示，有57.6%受訪者表示農產品銷售額增加；有62.8%受訪者表示在農業經營利潤「收入減去成本」增加；有76.7%受訪者表示平均單位面積的「農藥」使用量減少。評核訓後安全用藥自我認知提升程度及政策落實成效，將作為滾動調整課程設計與服務之方針。
並列摘要
The Agricultural Chemicals Research Institute (ACRI), supervised by the Ministry of Agriculture (MOA), is currently the only MOA institution that has been verified to comply with the ISO 21001 Educational Organization Management System (EOMS). The training center of our institute is committed to educating farmers about safe production practices and precision pesticide application techniques. This study examines how effectively ISO 21001 has been implemented by the ACRI training center. Specifically, we performed a case study of the "Crop Pest Control and Pesticide Safety Application Course", a course that is taught to famers and was developed by the Farmers' Academy. Applied research methods used in this study include the PDCA Cycle, Kirkpatrick's four-stage assessment model, and questionnaires. Our results indicate that implementing ISO 21001 can enhance the quality of agricultural training. By following the ISO standards, training centers can establish service criteria and develop diversified services, thereby transforming their roles. ISO standard 21001 emphasizes the importance of special educational needs and provides trainees with more customized training services (key concept Q&A measures) to enhance learning outcomes. Indeed, following the implementation of ISO 21001, average post-test scores were 1.78-2.08 times greater than average pre-test scores. In addition, by following trainees over multiple years, we were able to evaluate (1) improvement in awareness of safe pesticide application methods and (2) the effectiveness of policy implementation. This study can inform ongoing adjustments to course design and service policies.