減輕長期照護壓力手冊設計之研究－以「輕照護EASY CARE」設計為例

我國隨著人口結構快速趨向高齡化，不只是慢性病與功能障礙的盛行率急遽上升，近年罕見疾病亦逐年增加，相對失能人口大幅提升，導致長期照護（以下簡稱長照）需求與負擔也隨之遽增。本研究旨在為居家照護設計一本可個別化、簡單易懂、不分國籍的非語言式圖解設計照護手冊，以減輕照護者學習照護的壓力。首先以文獻探討長照現況與照護專業行為、圖解設計認知行為等相關知識並與專業照護中心合作，透過個案研究，探討居家照護個案經驗、知識、建議及照護壓力，接著以焦點團體法研究照護中的圖解設計、資訊互動與手冊設計，擬出專業建議方向，最後設計出：1.可個別化圖解式的專業照護手冊、2.快速連結圖解式照護QR code、3.療癒減壓復健小物、4.「輕照護」宣傳推廣影片，宣揚輕鬆照護的知識。研究成果期藉由設計完善的手冊，,讓照護的資訊清楚傳達與方便記錄,以能減輕照護者與被照護者的壓力，降低社會因長照問題而產生的悲劇。

關鍵字

長期照護；圖解設計；衛教手冊

並列摘要

As the population structure of our country is aging fast, not only has the prevalence of chronic diseases and dysfunctions sharply increased, but the occurrence of rare diseases is also rising year by year. At the same time, the number of the disabled people has become much larger, greatly expanding the need and burden for long-term care (LTC). This study aims to design an individualized, simple, and nonlinguistic diagram care brochure, which can be easily understood regardless of the nationalities to reduce the care pressure. Through literature review, the study will first discuss the LTC status quo and the related knowledge on professional care behavior, diagram design, and cognitive behavior and cooperate with the professional care center to discuss the home care case experience, knowledge, suggestions, and care pressure through case study. Then, the method of focus group is applied to study on the diagram design, information interaction, and brochure design to make the professional suggestions and design the following items: 1. Professional care brochure with the individualized diagram, 2. QR code fast connected to the care diagram, 3. Healing and stress-reducing rehabilitation objects, 4. ＂Easy Care＂ promotion film to advocate the knowledge on easy care. It is expected that the research result can reduce the pressure of the caregivers and the care receivers and decrease the tragedies in the society as a result of the long-term care problems.