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普通重型機車購買決策之行為分析

摘要


本研究欲探討國立雲林科技大學管理學院之學生對於機車購買之決策行為分析。本研究受測者共有7名,利用兩次焦點團體法進行深入訪談並且排出第一次重要度排序,而後使用KJ法(親合圖)實施分類結果與投票進行第二次重要度排序。焦點團體法之訪談內容主要為情境思考結合以下四個部分:1.消費者之需求動機(購買動機、需求確認);2.消費者之選擇考量(品牌、性能、價格、外型、網路評價);3.購買流程(付款方式、運送模式);4.售後服務(保固期、產品諮詢)。

並列摘要


This study aims to discuss the decision- making behavior of the students of the National Yunlin University of Science and Technology's management for motorcycle purchase. A total of seven participants in this study, using two focus group method for in-depth interviews and discharge the first importance of sorting, and then use the KJ method (affinity diagram) to implement the classification results and vote for the second importance ranking. The focus of the group law interview content mainly for the context of thinking combined with the following four parts: 1. consumer demand motivation (purchase motivation, demand confirmation); 2. consumer choice considerations (brand, performance, price, appearance, Evaluation); 3. purchase process (payment methods, delivery mode); 4. after-sales service (warranty period, product advice).

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