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Mission Statements in Chinese Enterprises from the Perspective of the Speech Act Theory‐‐A Comparative Analysis of Fortune 500 and Non‐Fortune 500 Enterprises

摘要


From the perspective of the Speech Act Theory, taking the mission statements of Fortune 500‐ and non‐Fortune 500 Chinese enterprises as the research objects, the current paper analyzed the business speech acts that embody the ten mission statement factors proposed by Baetz. It was also illustrated how their linguistic features further promote the enterprises to achieve their goals. Next, through the statistical analysis of the Likert scales distributed to the employees of the selected enterprises, combined with the financial data, the present study revealed the differences between the two types of enterprises' perlocutionary behaviors. Moreover, the speech acts that have a significant impact on the enterprises were also identified through the data obtained. To sum up, companies can include such speech acts as "practicing the values and beliefs of the company" and "defining the criterion of success" in their mission statements to achieve more efficient development.

參考文獻


J. Carpenter, E. Gong: Motivating Agents: How Much Does the Mission Matter?. Journal of Labor Economics. Vol. 34 (2016) No. 1, p. 211–236.
F. R. David: How Companies Define Their Mission. Long Range Planning. Vol. 22 (1989) No. 1, p. 90–97.
M. C. Baetz, C. K. Bart: Developing Mission Statements Which Work. Long Range Planning. Vol. 29 (1996) No. 4, p. 526–533.
C. K. Bart: Industrial Firms and the Power of Mission. Industrial Marketing Management. Vol. 26 (1997) No. 4, p. 371–383.
B. Bartkus, M. Glassman, B. Mcafee: Mission Statement Quality and Financial Performance. European Management Journal. Vol. 24 (2006) No. 1, p. 86–94.

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