资质过剩对离职意愿的影响：以工作疏离感为中介，以职场友谊为调节

The Influence of Over-qualification in Employment on Turnover Intention: Taking Work Alienation as Mediator and Workplace Friendships as Moderator

赵向阳(Xiangyang Zhao) ； 陈俊硕(Chun-Shuo Chen)

《DPU International Conference on Business Innovation and Social Sciences 2021》 International Sessions (2021/05) Pp. 744-752

https://doi.org/10.29608/caicictbs.202105.0081

摘要

在高等教育普及化的今天，就业竞争中学历竞争愈演愈烈，这毫无疑问会造成资质过剩的问题。资质过剩对于企业管理者和人力资源管理提出了全新的要求，员工会否因资质过剩而产生工作疏离感，进一步影响到员工的离职意愿，职场友谊又是否可以作为影响到资质过剩与离职意愿之间的调节变量。是本研究将通过实证分析去进行证明的重点。

關鍵字

资质过剩 ； 离职意愿 ； 工作疏离感 ； 职场友谊

並列摘要

With the popularization of higher education today, the competition for academic qualifications is becoming more and more intense in the competition for jobs, which will undoubtedly cause the problem of over-qualification. Over-qualification puts forward new requirements for enterprise managers and human resource management. Whether employees will feel alienated from work due to over-qualification, which will further affect employees' resignation intention, and whether workplace friendship can be used as a moderating variable between over-qualification and resignation intention. It is the focus of this study to prove through empirical analysis.

並列關鍵字

Over-qualification ； resignation intention ； work alienation ； workplace friendship