- 期刊
- OpenAccess
澳門某醫院護士自我效能感與臨床溝通能力相關性研究
A study on the correlation between self-efficacy and clinical communication skills of nurses in a hospital in Macau
摘要
目的：瞭解本澳某醫院臨床護士自我效能感與臨床溝通能力的相關性。方法：採用橫斷面調查澳門某醫院的臨床護士進行問卷調查。內容包括：人口學資料調查表、一般自我效能感量表、臨床溝通能力量表。結果：共納入400名臨床護士，其自我效能得分為24.39 ± 5.03分；不同工作部門的護士自我效能感呈顯著差異（F =3.307, P <0.05）。護士臨床溝通能力為3.95 ± 0.48分。自我效能及臨床溝通能力呈正相關（r = 0.357, P = 0.01）。結論：護士自我效能感處於中下水準，且自我效能感與臨床溝通能力呈正相關。建議護士可通過參與管理能力學習，提升自身職業認同感及自我效能；同時鼓勵進行溝通技能討論、角色替入等方式加強溝通技能，在工作中更具高的自我效能感並提高臨床溝通能力水準。
並列摘要
Objective: This study investigated and analyzed the influencing factors of nurses' self-efficacy and clinical communication skills in a local hospital in Macau. Methods: A cross-sectional survey was conducted in a hospital in Macau. The questionnaires included a demographic survey form, the General Self-Efficacy Scale (GSES), and the Clinical Communication Competence Scale (CCCS). Results: There were 400 clinical nurses participated in this study. The self-efficacy score was 24.39±5.03 points. Nurses' self-efficacy and clinical communication skill scores varied according to their working department (F =3.307, P <0.05). The total average score for nurses' clinical communication skills was 3.95±0.48 points. The relationship between self-efficacy Clinical communication skills were positively correlated with the coefficients (r =0.357, P =0.01). Conclusion: The self-efficacy score ranged from medium to low and was positively correlated with the clinical communication skill score. It was recommended that nurses be encouraged to participate in management training to improve their professional identity and self-efficacy. Communication skills training can be strengthened through nurses' participation, such as focused discussion and role-playing, to improve their job satisfaction and clinical communication skills.