职场内卷对职场焦虑的影响

The Effect of Workplace Incivility on Workplace Anxiety

王彬宇(Binyu Wang) ； 杨秀刚(Xiugang Yang)

《DPU International Conference on Business Innovation and Social Sciences 2023》 2023 (2023/05) Pp. 559-568

https://doi.org/10.30225/caicictbs.202305.0054

摘要

本研究以职场内卷为自变量来探讨对职场焦虑的影响，并以员工责任感为调节，人际关系为中介，探讨其反应机制。通过问卷星进行问卷调查，共收回有效问卷400份，通过SPSS软件进行数据分析得出结论。职场内卷正向影响职场焦虑；职场内卷负向影响人际关系；人际关系负向影响职场焦虑；人际关系在职场内卷与职场焦虑之间起中介作用；员工责任感在职场内卷与职场焦虑之间起负向调节作用。

關鍵字

人际关系 ； 职场内卷 ； 员工责任感 ； 职场焦虑

並列摘要

This study explores the impact of workplace incivility as an independent variable on workplace anxiety, with employee responsibility as a moderating variable and interpersonal relationships as a mediating variable, examining the underlying mechanism. A survey was conducted using the online platform "Wenjuanxing", and 400 valid responses were obtained and analyzed using SPSS software. The results show that workplace incivility has a positive effect on workplace anxiety, a negative effect on interpersonal relationships, and that interpersonal relationships have a negative effect on workplace anxiety, while serving as a mediator between workplace incivility and workplace anxiety. Additionally, employee responsibility plays a negative moderating role between workplace incivility and workplace anxiety.

並列關鍵字

Interpersonal relationship ； Workplace incivility ； employee responsibility ； workplace anxiety