- 學位論文
數位轉型與公私協力網絡 ：以台灣LASS與水利署合作之流域治理為例
Digital Transformation and Public-Private Collaboration : A Case Study of Watershed Governance between LASS and the Water Resources Agency in Taiwan.
摘要
資訊時代來臨，許多產業、領域都迎上數位化浪潮，開始關注開放資料、數據視覺化等議題。而在台灣，公共治理領域也開始謀求數位科技參與，希望藉由新興科技解決一些過往沉痾，並藉由資料與公民交流。然而在過程中卻不如想像中順遂，在公共治理的數位轉型中，公部門沒有足夠的能力完善數位化所需要的技術和經費，而公民端也因為技術問題無法妥善對接。於是在此背景下，數位公民社群進入公共治理領域，開始協助雙方之資訊化。自此，數位公民社群成為台灣公共治理中維繫資訊化前進與公私互動的特殊媒介。 本研究從實際的田野案例出發，配合深度訪談、文獻梳理與參與式觀察，試圖描述公共治理領域數位轉型時遇到的困境與各利益關係人所採取的行動。本研究利用開放資料民主行動模型（DAMODU），分析水利署與數位公民社群「LASS」（LASS -開源公益環境感測網路）在水利署內部與頭前溪的行動，描繪數位轉型網絡的建構。 本研究從田野中發現，在台灣，數位公民社群是流域治理數位轉型的重要推手。它既是與公部門協力的重要一員，亦是推動公部門與地域社群協力的重要角色，然而該角色鮮少被納入原始開放資料民主行動模型的討論中。數位公民社群透過其數位專長與居中協調能力，在公部門與地域社群間扮演文化轉譯與技術支援的角色，這使各方利益關係人在流域數位轉型中能有效溝通，從而促進公私互動。而在互動過程中，公部門不僅配合數位公民社群推動各流域之資料開放，更調整其行政架構，將公私協力會議、開源等概念納入流域數位轉型之持續推動目標，並接受公民、數位社群的共同監督。換言之，數位公民社群為台灣數位轉型中的接著劑與催化劑，若無此角色，台灣的流域治理數位轉型不會呈現當前景象。
並列摘要
As the information age dawns, many industries and sectors have embraced the wave of digitization, focusing on issues such as open data and data visualization. In Taiwan, the field of public governance has also sought to involve digital technology, hoping to address long-standing problems through emerging technologies and engage in data-driven communication with the public. However, the process has not been as smooth as anticipated. In the digital transformation of public governance, the public sector lacks the necessary technical capabilities and funding to fully implement the required digitalization, while the citizen side also faces challenges in effectively connecting due to technical issues. Against this backdrop, digital citizen communities have entered the field of public governance, beginning to assist both sides in digitalization efforts. Since then, digital citizen communities have become a special intermediary in Taiwan's public governance, maintaining the progress of digitization and facilitating interactions between the public and private sectors. This study starts from practical field cases and utilizes in-depth interviews, literature review, and participatory observation to attempt to describe the challenges encountered in the digital transformation of public governance and the actions taken by various stakeholders. The study uses the DAMODU to analyze the actions of the Water Resources Agency and the digital citizen community "LASS" within the Water Resources Agency and the Toucian River, outlining the construction of the digital transformation network. From field research, this study finds that digital citizen communities in Taiwan play a crucial role as catalysts in the digital transformation of watershed governance. They play a significant role as both crucial members in public-private collaboration with the public sector and key players in promoting collaboration between the public sector and local communities. However, this role is rarely discussed within the context of the original DAMODU. Digital citizen communities, through their digital expertise and mediating capabilities, act as cultural translators and provide technical support, facilitating effective communication among stakeholders in the digital transformation of watersheds and promoting public-private interactions. In the process, the public sector not only cooperates with digital citizen communities to promote open data in various watersheds but also adjusts its administrative structure, incorporating concepts such as collaborative meetings and open-source initiatives into the ongoing goals of watershed digital transformation while accepting the shared oversight of the public and digital communities. In other words, digital citizen communities serve as facilitators and catalysts in Taiwan's digital transformation. Without their involvement, the current landscape of digital transformation in watershed governance in Taiwan would not have emerged.