「雲端運算」概念的出現,讓視訊監控產業有了新型態的服務,也就是影像監控即服務 (Video Surveillance as a Service, VSaaS),這樣的應用使得終端的處理負擔大幅降低,同時也減少設備的支出。而隨著民眾對於住家安全的重視提升,視訊安全監控廠商也紛紛開始注意到家庭這塊市場。因此,本研究想要探討一般住戶對於雲端視訊安全監控系統的採用意願,以及在選擇系統上會有什麼考量的因素。 本研究以整合性科技接受模型 (Unified theory of acceptance and use of technology, UTAUT) 作為預測一般住戶對於雲端視訊安全監控系統採用意願的基礎,同時也考慮到住戶的性別及所得是否會造成影響。之後透過網路及紙本問卷調查,蒐集156個家庭中有在工作的住戶之意見,再進行變異數與迴歸分析,來驗證假說是否成立。 研究結果顯示,整合科技接受模型中的績效預期、社會影響及促進條件,對住戶採用雲端視訊安全監控系統有正向且顯著的影響,而當中以績效預期的效果最強,其次為社會影響及促進條件。此外住戶的性別在績效預期與社會影響對行為意圖的關係上有干擾的效果,同樣住戶的所得在社會影響對行為意圖的關係有顯著的影響。
The technology of cloud computing has led the video surveillance industry to deploy an impressive application, which is Video Surveillance as a Service (VSaaS). As more and more households have been paying their attentions on home security, the industry attempts to grab the market share as best as they can. The purpose of this study is to understand the households’ adoption intention of cloud computing-based surveillance systems. By applying the unified theory of acceptance and use of technology (UTAUT), a research model is proposed. The model focuses on performance expectancy, effort expectancy, social influence and facilitating conditions as the primary predictors of adoption intention. Additionally, the moderating effect of householders’ gender and income are evaluated simultaneously. The research framework is empirically validated using data from a field survey of 156 families. The findings suggest that performance expectancy is the strongest predictor of households’ adoption intention, followed by social influence and then facilitating conditions. Also, analysis provides a couple of moderate empirical supports for the research model related to householders’ gender and income.