Z世代工作價值觀與工作投入之關係研究-以組織承諾為中介變數

全球從2020年起受到Covid-19疫情的影響，人們的生活習性漸漸開始有了轉變，這項改變同時也沖擊了勞動就業市場，但疫情結束後的適應，對於Z世代工作者來說才是考驗的開始。 Z世代工作者已成為現今組織營運的重要人力資源，他們被稱為「網路原住民」，且他們具有數位化、全球化及社會化的特質。隨著Z世代的就業情況，他們在職場上的表現，可以看出他們的工作價值觀也不同於其他世代。過去的研究發現，Z世代員工對組織缺乏正向的組織承諾，而組織承諾攸關員工是否能盡心投入工作，為觀察員工是否能為組織奉獻的重要指標。因此要如何滿足Z世代工作者的需求，同時提升對組織認同感，強化組織承諾，已成為目前組織迫切需要面對的問題。綜合上述，本研究除了探討Z世代工作者的工作價值觀對其工作投入有何影響;亦從組織承諾的觀點，來探討組織承諾是否影響工作投入程度。換言之，本研究想探討組織承諾在工作價值觀與工作投入間，是否扮演中介效果的角色。期望藉由本研究發現，協助組織瞭解Z世代工作者對組織的承諾是否在工作投入的過程中為重要的推手。

關鍵字

Z世代；工作價值觀；組織承諾；工作投入

並列摘要

As the world is affected by the Covid-19 epidemic since 2020, people's habits are gradually changing, and this change is also impacting the labor market. But the adaptation after the end of the epidemic is the beginning of the big test for Generation Z workers. Generation Z workers have become an important human resource for today's organizations. They are called "Internet natives" and they are digital, global and social in nature. With the employment situation of Generation Z, their performance in the workplace can show that their work values are different from other generations. The past studies have found that Gen Z employees short of positive organizational commitment to their organizations, and that organizational commitment is important to observing the dedication of employees to their organized system. Therefore, how to meet the needs of Generation Z workers while enhancing their sense of identity and commitment to the organization has become an urgent issue for organizations. To summary, this study not only investigate how the work values of Generation Z workers affect their work engagement, but also examines whether organizational commitment affects work engagement from the perspective of organizational commitment. In other words, this study aims to investigate whether organizational commitment plays a mediating role between work values and work engagement. Through the findings of this study, we hope to help organizations understand whether the commitment of Generation Z workers to the organization is an important pusher in the process of work engagement.