- 學位論文
海巡署志願役軍官職場壓力、資訊科技運用與留營傾向之研究-以南部地區為例
Research On Workplace Stress, Information Technology Utilization, and Retention Tendency of Volunteer Officers in the Coast Guard Administration - A Case Study in the Southern Region
摘要
本研究主要目的在探討海巡機關中志願役軍官職場工作之壓力、資訊科技裝備之運用與留營傾向，在研究方法上以質化研究之深度訪談作為主要研究方法，並以現職南部分署所屬岸巡隊基層志願役軍官作為研究對象研究結果發現如下：影響海巡志願役軍官離職傾向的主要原因有：（一）陞遷管道狹窄、留營制度存在風險（二）長官領導因素（三）生活作習日夜顛倒、影響身心健康（四）休假不正常，家庭無法兼顧（五）組織環境欠佳，加促離職意願。研究建議：（一）海巡軍官個人面對工作壓力之調適處理（二）海巡人事制度宜作整體規劃考量（三）改善生活環境，適度修正執勤時間與休假方式（四）加強休閒需求調查及休閒活動參與，紓解工作壓力。
並列摘要
The main purpose of this study is to explore the workplace stress, the utilization of information technology equipment, and the retention tendency of volunteer officers in the Coast Guard Administration. The primary research method is qualitative research through in-depth interviews, focusing on grassroots volunteer officers in the Southern Branch's coastal patrol teams. The findings are as follows: The main reasons affecting the turnover tendency of volunteer officers in the Coast Guard include: (1) narrow promotion channels and risks in the retention system, (2) leadership factors, (3) disrupted daily routines affecting physical and mental health, (4) irregular leave, making it difficult to balance family life, and (5) poor organizational environment, which accelerates the willingness to leave. The study suggests: (1) individual Coast Guard officers should adapt to and manage work stress, (2) the personnel system of the Coast Guard should be comprehensively planned and considered, (3) improve the living environment, appropriately adjust duty hours and leave arrangements, and (4) strengthen leisure demand surveys and participation in leisure activities to relieve work stress