- 學位論文
國軍人員使用國軍服裝供售站APP成效之研究-以陸軍為例
A Study on the Effectiveness of the Military Personnel Using the Military Clothing Supply and Sales Station APP -A Case of Army
摘要
國軍服裝供售站自民國110年3月開始正式營運，這種別於傳統的服裝供補模式，是藉由商源整合、店面供售、物流配送和多元提領等服務，並導入B2C 電子商務營運模式，可使官兵享有更快速與便捷的服裝供應和持續補給，本研究探討服裝供售站APP系統的使用情形及官兵滿意程度，採用質性研究針對國軍陸階現役人員，使用國軍服裝供售站APP使用之成效進行訪談，深入探討國軍服裝供售站APP的使用情形。 研究結果發現，在易用性方面，發現該服裝供售系統的瀏覽和搜索功能設計良好，使用者可以輕鬆地尋找所需的商品。該系統的商品顯示方式也得到了使用者的好評，使用者對該系統的響應速度和效率也表示滿意，這表明該系統可以提高使用者的工作效率和生產力。在實用性方面，發現該系統的準確性和效率得到了使用者的肯定，特別是在快速查找特定商品、處理訂單和領取貨品等方面。該系統的透明度和實時性也獲得了使用者的認可，並可以隨時查看商品庫存和訂單狀態，並且獲得有關商品庫存和銷售情況的報告。
並列摘要
The National Military Clothing Supply and Sales Station has been in operation since March 110. This model of clothing supply and replenishment is different from the traditional one. It integrates business sources, stores for sale, logistics distribution and multiple withdrawals, and introduces B2C electronic The business operation mode can enable officers and soldiers to enjoy faster and more convenient clothing supply and continuous supply. This study explores the usage of APP system in clothing supply and sales stations and the satisfaction degree of officers and soldiers. Conducted interviews on the effectiveness of the app used by the military clothing sales station APP, and deeply discussed the use of the military clothing sales station APP. The research results show that, in terms of ease of use, the browsing and search functions of the clothing supply and sale system are well designed, and users can easily find the desired products. The system's product display method has also been well received by users, who are also satisfied with the system's response speed and efficiency, which shows that the system can improve users' work efficiency and productivity. In terms of usability, it was found that the accuracy and efficiency of the system has been affirmed by users, especially in quickly finding specific products, processing orders and picking up goods. The transparency and real-time performance of the system has also been recognized by users, and it is possible to check commodity inventory and order status at any time, and obtain reports on commodity inventory and sales.