- 學位論文
基層士官兵工作壓力與離職傾向相關因素探討-以海巡署某總隊為例
A Study of Job Stress and Turnover Intention of Officers and Soldiers: Coast Guard Administration Coast Patrol Corps as an Example
摘要
本研究主要目的在探討海巡署現階基層及已退離職之官兵工作壓力與離職傾向相關因素及影響力。研究對象以海巡署某總隊現階基層及已退離職之官兵為問卷調查發放對象，並以便利抽樣方式取樣，一共發放240份問卷，有效問卷回收221份，有效問卷回收率達92％。資料分析採用信度分析、敘述性統計、皮爾森相關分析、獨立樣本T 檢定、單因子變異數分析、多元迴歸分析等方法，研究結果獲得以下結論：一、心流經驗對工作壓力有顯著負向影響性。二、工作負荷過度、技術低度使用、角色衝突及角色模糊之工作壓力對離職傾向有顯著正向影響性。三、德行及仁慈領導風格對離職傾向有顯著負向影響性。依據研究結果發現，本研究提出降低基層士官兵離職傾向之相關建議。
並列摘要
The main purpose of this study is to explore the job stress and turnover intention related factors of current officers and soldiers, and retired officers in Coast Guard Administration Coast Patrol Corps. In order to investigate the subject, a total of 240 surveys were issued, and 221 valid questionnaires were collected with an effective response rate of 92%. Data were analyzed using reliability analysis, descriptive statistics, Pearson correlation analysis, independent samples T test, one-way analysis of variance, and regression analysis. The results obtained the following conclusions: First, heart flow experience presents a significant negative impact on job stress. Second, job stress has a significant positive influence on turnover intention. Third, moral and benevolent leadership styles have shown significant negative effects on turnover intention. The study results are expected to provide some useful recommendations for these officers and soldiers and the relevant government departments to reduce their turnover intention in the organization.