探討情感設計理論應用於防護性口罩設計

明確的體驗對象；不再只是體驗產品或服務，而是體驗物品與資訊連結的環境等三大方面產生共感體驗。因此，創新必須把商品或服務帶進消費者、物品、資訊與情感連結裡，讓彼此的關聯更加活化，以情感的形式提供商品或服務，使產品設計程序更能脗合市場的需求。本研究分別分析防霾口罩、外科口罩（醫療用）、活性碳口罩、布口罩、海綿口罩，以及防霾PM2.5口罩（隔絕懸浮粒子），尤其PM2.5防霾口罩，從產品分析到設計製作完成，在本研究的過程上，針對專家訪談中整理出現今消費者的必要需求，並針對市場需求有基本定位，提供設計者參考，主要依顧客需求為依據情感設計理論來設計產品功能，其功能在於將品質需求轉化為設計特質，顧客對於產品的期望考慮其壽命性、舒適性、過濾性、需求性、材質、外觀等問題，對於防護口罩之主要功能為高效過濾清淨空氣及呼吸器與口罩同時兼具重複使用和可拋棄性，並且舒適、輕盈且方便，使設計時對於材料的特性、機能、過濾性做調查符合產品需求性，外觀設計強化情境體驗，更能貼近顧客需求與審美功能（Aesthetic Functions）、寓意功能（Emblematic Functions）、產品功能（Product Functions）等各功能組合綜效以及情感設計理論，將此理論方法導入各產品開發設計中。

關鍵字

防護口罩；情感設計理論；情境體驗；情感連結

並列摘要

A clear object of experience; it is no longer just to experience products or services, but to experience the three aspects of the environment where the objects and information are connected to produce a sympathetic experience. Therefore, innovation must bring products or services into the connection between consumers, goods, information, and emotions, so that the relationship between them will be more activated, and products or services must be provided with emotional relevance, so that the product design process can better meet the needs of the market. This research analyzes anti-haze masks, surgical masks (for medical use), activated carbon masks, cloth masks, sponge masks, and anti-haze PM2.5 masks (isolating suspended particles). PM2.5 anti-haze masks was especially analysized with complete design and prouducing. In the process of this research, today's consumers, necessities are sorted out in the expert interviews, and the basic positioning is based on the market demand, and the designer's reference. The product function is designed based on the emotional design theory based on the customer needs. Its function is to transform quality requirements into design characteristics. Customers’ expectations for products are based on their life, comfort, filtration, demand, material, appearance and other issues. The main function of protective masks is to efficiently filter and clearify air and breathe. The mask are both reusable and disposable, comfortable, light and convenient, so that the characteristics, functions, and filtering properties of the materials during the design meet the needs of the product. The appearance design strengthens the contextual experience and fits closer to customer needs Combined with aesthetic function, moral function, product function and other functions, synergy and emotional design theory, this theory method is introduced into the development and design of various products.