國民小學網站首頁資訊設計評估效標之研究

A Study of Efficiency Factors on Homepage Information Design in Primary School Websites in Taiwan

黃維涵(Wei-Han Huang)

指導教授 ： 阮綠茵

亞洲大學/創意設計學院/數位媒體設計學系碩士班/碩士(2011年)

摘要

本研究針對我國資訊基礎建設計劃中，相符於教育部對國內各級學校「校園網站」建置內容規劃之建議，並曾被評選獲獎之50所國小網站為具代表性的設計實例，透過服務品質機能展開的方法，配合有關國小網站設計原則之歸納，以內容分析的方式進行網站首頁設計調查進行啟發式評析，研究目的在匯整適用於國小應用網站提供基礎教育服務在設計管理之方法，根據專家建議與準則，以目前在國小網站設計的實例，對比出國小應用網站提供基礎教育服務在設計管理之設計建議，進而瞭解國小數位化網站的服務效能，在網站內容重點呈現與首要頁面設計慣例於設計上與使用性上發展的情況，將研究調查發現與探索得出之問題和建議，提供未來學校網站設計之參考與範例。
因此藉由尋求專家準則與建議，本研究從與國小網站設計實例的對照，在首頁設計調查中，以實際對各校提供基礎教育服務效能之發現，提出作為國小必需在設計及使用性上注意的三大要點，分別是：1.首頁學校形象與資訊服務特色之展現；2.網站內容重點的提示與宣傳；3.使用者資訊回饋管道設計，並根據三大要點歸納出本研究針對國小網站之設計建議，及提出設計在實行上操作參考的範例。

關鍵字

基礎教育 ； 網站設計 ； 服務設計 ； 服務品質 ； 使用性 ； 品質機能展開 ； 資訊設計

並列摘要

In this study, our information infrastructure plan, consistent with the Ministry of Education for schools at all levels, "the campus web site," the proposed plan to build content and has been named winners of the 50 elementary school sites as a representative design example, through service quality function deployment method, with the elementary principles of the induction site design, content analysis approach to web design survey heuristic assessment, research purposes in exchange for the whole application site to provide basic elementary education services in the design and management the method, according to expert advice and guidelines to the current elementary school website design examples, comparing elementary school application to go abroad to provide basic education services in web design and management of the design proposals, and then understand the elementary school online basic service performance in school web, the “key” in the web content presented with the first page design practices in the design and use of the development situation, the study found that come with the exploration of issues and recommendations designed to provide a reference for future elementary school web and examples.
Therefore, guidelines and recommendations by experts for this study from elementary school web design and national examples of control in the homepage design survey, the actual provision of basic education services for school performance of the discovery, made necessary as elementary school in web design and use of attention on three main points are: 1 homepage school characteristics of the image and show information services; 2 web content focused on tips and information; 3 user information feedback channel design and, based on three points summarize the study the design for the proposed elementary school website, and proposed design to operate in the implementation of the reference sample.

並列關鍵字

basic education ； web design ； service design ； service quality ； quality function deployment ； usability ； information design

參考文獻

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